Solved
Gold coins fail to arrive
I have successfully paid for the gold coins on the steam platform, but now the activities in the Apex game that have not been paid for are about to end in two days. I can't contact the ea online customer service. Can you help me? thank you
Hey @djtwt,
Unfortunately we're not able to help with missing content on the forums. If you're not able to reach out to live support, our social team should be able to help as well. You can contact them via either Twitter or Facebook:
- Twitter - Select the message icon to get assistance
- Facebook - You can select the 'send message' option on the accounts home page.
They'll need to see proof of purchase. This article explains exactly what they'll need, and also has examples:
https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/
