I got a ban but there is no info about it
- 2 years ago
All the available information relating to your ban would have been communicated to you via the email associated with your EA account.
You can also check out your ban history here, but please note not all bans may appear here:
https://help.ea.com/en/my-ban-history/
The EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
There is also this AHQ guide on bans and suspensions :
https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-in-contact/m-p/9754200#M355907
It is my understanding that you can appeal a ban a number of times.It may also take some time for a response.