Online play should be allowed for ages 13 and up. Try contacting an advisor by opening a case here. You may still have a child account that needs to be converted to a teen account. They can look into this for you.
Community ManagerOnline play should be allowed for ages 13 and up. Try contacting an advisor by opening a case here. You may still have a child account that needs to be converted to a teen account. They can look into this for you.
Whenever I try to install it through origin and I press Add To Library it comes up with age requirement not met so I can't even install it. It is possible that I have a child account so if I do how do I upgrade it to a teen account?
Community ManagerPlease see my post directly before yours for how to get assistance with this. Thanks 🙂
(This is the account it wasn't working on) My account is a teen account and I contacting an EA person to help me. They said to clear my origin cache (so I did) and I still can't install it. What should I do?
I got an email from an EA advisor and he said it wouldn't work with a teen account, so is there any way I can install the game?
