Hello,
Since the new Ranked split started, I am unable to play Ranked on PS5. The Ranked mode is unavailable for my account, while my friends are able to play normally.
I have already tried:
- Completely restarting my PS5
- Closing and restarting Apex Legends
- Reinstalling the game
- Checking my EA account for any sanctions or bans
I have no ban or restriction on my account.
I have also spoken with other Apex players who are experiencing the same issue, so it seems to be a bug rather than an account restriction.
This is particularly frustrating because I was planning to play this Ranked split seriously and try to reach Predator, but I am currently losing time and falling behind while other players can already play.
Could you please confirm whether this is a known issue on PS5 and whether Respawn/EA is currently working on a fix?
I can provide screenshots, my platform information, and any other details needed to investigate the issue.
Thank you.