EA SPORTS FC™ Teamhoi hoi @yanannie,
Welkom op het Nederlandstalige forum 🙂
Mogelijk heb je geen videokaart die DX11 ondersteunt, of jouw computer gebruikt de chipset op het moederbord in plaats van de dedicated GPU (als je er een hebt).
Plaats eens een DxDiag en ik controleer het voor je:
https://help.ea.com/nl/help/pc/how-to-gather-dxdiag-information/
Whenever i start up Apex Legends I get an error saying: \"The video device failed to initialize because it doesn't support the required features. This game requires a DirectX 11.0 feature level video card\".
This isn't the first time i have an error like this, with the game Sea of Thieves i got the same.
Anyone knows what to do to fix this?
","kudosSumWeight":0,"postTime":"2019-02-16T18:46:21.050Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5824421_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2474},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Whenever i start up Apex Legends I get an error saying: \"The video device failed to initialize because it doesn't support the required features. This game requires a DirectX 11.0 feature level video card\".
This isn't the first time i have an error like this, with the game Sea of Thieves i got the same.
Anyone knows what to do to fix this?
"},"Conversation:conversation:5824421":{"__typename":"Conversation","id":"conversation:5824421","solved":true,"topic":{"__ref":"ForumTopicMessage:message:5824421"},"lastPostingActivityTime":"2019-10-22T04:21:36.664+01:00","lastPostTime":"2019-10-22T04:21:36.664+01:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:5824421":{"__typename":"ModerationData","id":"moderation_data:5824421","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:5824421_1":{"__typename":"Revision","id":"revision:5824421_1","lastEditTime":"2019-02-16T18:46:21.050Z"},"ForumReplyMessage:message:5824422":{"__typename":"ForumReplyMessage","id":"message:5824422","conversation":{"__ref":"Conversation:conversation:5824421"},"author":{"__ref":"User:user:225135"},"revisionNum":1,"uid":5824422,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-nl"},"subject":"Re: Apex Legends error \"This game requires a DirectX 11.0 feature level video card\"","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5824422"},"parent":{"__ref":"ForumTopicMessage:message:5824421"},"body":"hoi hoi @yanannie,
\n\nWelkom op het Nederlandstalige forum 🙂
\n\nMogelijk heb je geen videokaart die DX11 ondersteunt, of jouw computer gebruikt de chipset op het moederbord in plaats van de dedicated GPU (als je er een hebt).
\n\nPlaats eens een DxDiag en ik controleer het voor je:
\n\nhttps://help.ea.com/nl/help/pc/how-to-gather-dxdiag-information/
","body@stringLength":"616","rawBody":"hoi hoi @yanannie,
\n\nWelkom op het Nederlandstalige forum 🙂
\n\nMogelijk heb je geen videokaart die DX11 ondersteunt, of jouw computer gebruikt de chipset op het moederbord in plaats van de dedicated GPU (als je er een hebt).
\n\nPlaats eens een DxDiag en ik controleer het voor je:
\n\nhttps://help.ea.com/nl/help/pc/how-to-gather-dxdiag-information/
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\n\nhttps://gpu.userbenchmark.com/Compare/Nvidia-GeForce-9500-GT-vs-Nvidia-GeForce-GT-640/m7816vsm7731
\n\nhttps://www.ea.com/games/apex-legends/about/pc-system-requirements?isLocalized=true
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Ik probeerde zojuist apex legends te installeren maar hij gaf precies deze foutmelding.
Ik heb mijn HP probook al getest op directx 11 en heb zelf directx 12
Ondanks dat ik een betere directx heb kan hij apex alsnog niet opstarten.
Ik heb al alles geprobeert en wil heel graag apex legends spelen.
Kan iemand mij hiermee helpen
Gr Guus Steeghs
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