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ZandO2k's avatar
ZandO2k
4 years ago

Didn't gain RP from ranked game?

Hi, I was playing ranked earlier and got a bug (first time I've seen it) where I didn't gain RP. I started the game at 11035 RP and we got 5KP / 2nd place with a -60 entry cost. That should equate to a +100RP gain, but unfortunately I didn't gain any!

My pred # did update so I thought it'd update the RP amount later on and kept playing. Alas, the next game we lost a tiny bit of RP and yet I dropped down by over 30 spots, I suppose that means the prior +100 was completely gone. I highlighted these two games in my VOD, as you can see it went from 11035 > +100 game > 11035 > -14 game > 11021.

I tried to open a live chat to get the issue resolved but had no success in getting one, kept the tab open for around an hour waiting. In any case, I wanted to ensure this bug was a known issue and hopefully also to get the RP recovered. I'll put the VOD highlight below, thanks in advance for any help I can receive 🙂

https://www.twitch.tv/videos/1023909440

1 Reply

  • EA_Neil's avatar
    EA_Neil
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    Hey @ZandO2k,

    Welkom op het Nederlandse forum en bedankt voor het delen van de video. Ik snap dat dit inderdaad erg vervelend is als je zo hard jouw best doet om te ranken.

    We kunnen deze RP aan onze kant helaas niet direct toevoegen en/of aanpassen maar ik heb wel de video voor jou doorgespeeld naar het Apex team omdat het een goed voorbeeld is van waar dit lijkt te gebeuren zodat ze nader onderzoek kunnen doen mocht dit meerdere spelers benadelen.

    Bedankt hiervoor!

    - EA_Neil

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