No Rewards in Apex Legends After Microsoft Code Redeem

Here's a draft: "Hello, Electronic Arts Support Team. I activated a code for Apex Legends through Microsoft Store, which is linked to my Xbox account. However, the game is associated with my Electronic Arts account, and I haven't received the rewards. Microsoft support confirmed that the code was successfully redeemed, and the issue lies with your servers. I've attached previous communication with Microsoft for your reference. Please assist me in resolving this issue. Thank you."—