Positive Play Charter
Hi All, Just here to ask, who actually moderates this in-game and what is considered positive... I recently got a ban for 197 hours for : Get a Job you Bum Which was ultimately taken out of co...
Forum Discussion
Hi NizBotIO,
I totally get that the ban seems like harsh, but unfortunately this can happen when using chat, so you need to be careful that what you're saying won't be seen as harassment and so on. Chat is monitored in this game and other players could potentially report you as well.
However, to answer your question, all actions under the Charter are handled by the Terms of Service team. They're also the people who you would contact if you want to appeal the ban. If you haven't appealed already, the guide below has a link that will let you contact them:
https://help.ea.com/uk/help/account/information-about-locked-or-banned-or-suspended-accounts/
Moreover, if you feel that another player is not behaving correctly, you can report them either in-game or through EA Help:
https://help.ea.com/uk/help/faq/report-players-for-cheating-abuse-and-harassment/
I have just lost an appeal against a ban for cheating (I don't cheat never have)
https://battlefieldtracker.com/bf2042/profile/origin/Ai-Fluffy/overview
I am 99% confident that no actual person deals with bans as there is no chance someone looked at my gameplay nor my stats and refused my appeal. If they aren't paying people to look at permanent bans they certainly aren't paying people to deal with in game text chat.
It will be garbage poorly implemented Ai.
Going on what has been said in the past by EA staff, the ToS team don't use bots or AI for reviews, so all of them are carried out by a human.
ElliotLH judging by the amount of recent topics on (wrongful or not) bans and the feedback people get on their appeals I highly question if this is still all reviewed by humans.
OT NizBotIO I would not take offense at what you wrote, but I can imagine other people could, and as said by ElliotLH it could also be another player (other than the one you had the banter with) that reported you.That could potentially be the case now, and the info CMs have given out is no longer accurate. Unfortunately, though, unless it's specifically stated otherwise, that's all we really have to go on at the moment. As a counterpoint, it could also be that there just aren't enough people in the department to conduct thorough reviews, so they just send a decline after a very brief, high-level review.
Sadly I can't believe this.
Not only did I get a canned response I also received a permanent ban without being told what actual cheating I had been accused and somehow found guilty of.
No one looked. Simple as that.
Unless you are a Youtuber/Twitch streamer etc you will never have your account reinstated as no person will actually look.
It is a con given it was a full priced game.
Imagine buying anything else where they could remove access without so much as providing evidence !
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