Re: Banned Account for No reason!!!

Hi all,

Unfortunately we can't review any kind of sanction through Answers HQ and this must be done through the relevant channels for a proper investigation.

If you believe your account has been incorrectly actioned, please go ahead and follow the info @TTZ_Dipsy shared in the previous post so the team can review your case.

- Antonio

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@TTZ_Dipsy  ha escrito:

Hey mate, unfortunately there is nothing we can do on AHQ other than give you the link to the ToS team. The process to contact em can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/


Click Contact us at the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension if you haven't already.

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I got banned too. I didnt cheat. I call it for false ban, because im being honest with my self, I didnt cheat. I got pissed because I got banned so randomly. some of my friends will look at me as cheater now thanks to EA POOR ANTICHEAT. i start reading post like this. I was afair of this aswell, as for today. I got the auto bot reply, they look into it and investigated it. surely they did not. wheres the prove of me cheating? first of all, why would I cheat on a simple fps game as BF? I been palying BF3 & BF4 with good stats. I played wz and hit 0,1% highest kd players, I played 2years valorant and got immortal with multiple accounts. I train aimlab everyweek for valorant. and they have one of the greatest anticheat vanguard, and found nothing. so when I got the ban. I was not sure about the reasons, cause it didnt give me the reasons of me beeing ban other than cheat, whats cheating? I start reading other post some mention about MSI burner, or Corsair iCUE, so I thought it most be it. I use both. because it has nothing to do with cheating. and Im so pissed because I paid 100euro for ultimate edition, yes. im a BF fan, I been exicted and hype for this game. I would even support it, continuesly play it, even its in such a bad state. but yeah... go scam your fans EA. randomly false ban us. dont tell me go and do another case to team term service. legit do they even know what they doing? because surely we get bot reply. and not one really look into things. 

I haven't heard of any console players getting banned for EXP farming in Portal. If EA/DICE is banning players for boosting you'd think console players would be getting banned too, but they're not.

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@OskooI_007 wrote:

I haven't heard of any console players getting banned for EXP farming in Portal. If EA/DICE is banning players for boosting you'd think console players would be getting banned too, but they're not.

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Do console also use Easy Anti Cheat

Thank you for the info guys, but I have to say it is a feature that is provided by the game, makes no sense to me. I share my account with my son because games are so expensive, the minimum wage in my country is less than 700 euros, and he follows streamers on youtube that teach people how to level up fast the guns, so, normally, we follow the advice.

Another sing is the hypocrisy of EA, I bought this game full of glitches and bugs, unplayable for a guy my age(less skilled), and with so little time to play so playing co-op to level up was the best choice and it is an option that he game gives you.

What makes me angry is that in previous releases like BF5 and BF1, those games were a mess and full of hackers and what has EA done? NOTHING just didn't care, and we were left with servers full of hackers. I don´t hack I hate cheaters and teach my son that cheating in video games reveals what type of person you are. When you implement an anti-cheat system it has to be fair, I quit warzone and gave another chance to EA because of the cheaters in Warzone. I can agree with a system that punishes players by the type of infraction but BANNED? We are talking of 60 euors and from a company that has no moral.

Hi,

I did some research and found out that EAC is banning PC players because of some software they have installed:

These were some of the programs players found conflicts with the game:

• Discord overlay, GeForce Experience Overlay, TeamSpeak, Origin in-game and FPS counter, Asus GPU Tweak II, MSI afterburner, EVGA Precision, Shadowplay, Aura for ASUS, RivaTuner OSD, RivaTuner statistics, GeForce Experience, Radeon ReLive, Voicemeeter, FRAPS, OBS studio, Razer Synapse 3, Razer Cortex, and Razer Chroma Kit.

 I have all the raze, aura, and of course GeForce. 

This is unacceptable, why are we being banned, for having legit software installed.

Re: False positive bans - Page 13 - Answer HQ (ea.com)