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Anaghya's avatar
Anaghya
Rising Ace
4 years ago

Re: False positive bans

Although not affected, I am watching this thread for a sheer curiosity. I did notice that some software (iCue, Corsair stuff and so on) is mentioned very frequently here. Although these may be perfectly safe to use by default, there may be some of their settings or features that may cause a problem. May it be some of your custom settings that may cause the ban? You know, anti-cheat solutions usually don't like stuff like keyboard/mouse macros and even some simple things like changing the light color on click and similar may have caused a detection. Do you have something like that set?

As the no-tell policy of companies is unfortunate in such cases (but reasonable, to not provide hints how to potentially bypass a detection), a joint effort may be a way how to find a cause of such false positives, which in the end may improve the situation for everybody (players and EA).

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  • zbran1's avatar
    zbran1
    Rising Veteran
    4 years ago
    @Anaghya I am also interested in this although not affected either. I'm running most of these supposed trigger softwares when I'm playing. I'm worried after seeing that people with very reasonable K/D ratios are getting banned too.

    I'm running most programs vanilla apart from a mouse Dpi adjustment and I've bound prone to one of the thumb buttons on my Corsair mouse. I also bound the mouse wheel click to grenade. I'm wondering should I remove them now?

    I'm playing the same account since BF3, I'd hate to lose it over something like silly like this. I always thought being useless at the game would be the main reason an anticheat wouldn't pick you up. Now I'm not so sure.


  • Anaghya's avatar
    Anaghya
    Rising Ace
    4 years ago

    @zbran1 Those should be perfectly alright, I guess. Definitely for the grenade toss button remapping. But things like macros which triggers multiple actions (for example, a single button press will cause multiple key/button presses and so on) are a thing that anti-cheat solutions don't like much. I think Steelseries had some solution affecting mouse movement to help with mouse precision in their software in the past, but not sure if that was ever causing a problem (but I won't be surprised if anti-cheats won't like this feature, too). As such hardware vendors apps are safe for some, but are often mentioned by people here, it leads me to a suspicion that such custom things may be causing the bans, even when set completely unintentionally with no desire to cheat.

    But no exact idea. Just trying to help. 🙂

  • zbran1's avatar
    zbran1
    Rising Veteran
    4 years ago
    @Anaghya Yeah my feeling is something is definitely going on.

    To use an analogie.. If you go to a prison and ask the inmates are the guilty or innocent almost every single one of them will say they are innocent. Now we all know that is not the case. But we also know that there are indeed innocent people in jail. So simply saying they are all cheating is shaky ground from the get go.


    Why would people that wanted to cheat use their main account that has hundreds or euros worth of games on it?

    I know nothing about cheating but surely you'd go to the bother of getting another account and cheat away there?

    I never knew you could adjust legitimate software in order to gain an advantage let alone get banned for it.

    This thread is a bit of an eye opener. It's leading me to the conclusion that being a gaming simpleton has its benefits 😄
  • Rye-Sco's avatar
    Rye-Sco
    Seasoned Adventurer
    4 years ago

    @zbran1Eh maybe because they are told that the cheat they are buying is not detected? Then when it does get detected they come on here blaming the likes of Corsairs Icue software lol..
    Now I am not saying that false bans do not happen,but the majority of bans happen for a good reason.
    There are many things your account can be banned for.

  • zbran1's avatar
    zbran1
    Rising Veteran
    4 years ago
    @Rye-Sco wrote:

    @zbran1Eh maybe because they are told that the cheat they are buying is not detected? Then when it does get detected they come on here blaming the likes of Corsairs Icue software lol..
    Now I am not saying that false bans do not happen,but the majority of bans happen for a good reason.
    There are many things your account can be banned for.

    I agree with what you're saying.  I even put an analogie in my previous post 🙂.

    For sure most people getting banned is for legitimate reasons.

  • staticsys's avatar
    staticsys
    Seasoned Traveler
    4 years ago

    @Rye-Sco People getting banned for running software like msi afterburner, ghub(or icue), discord, nvidia experience... EA messed up bad with handling this.

  • UP_MetalGear's avatar
    UP_MetalGear
    4 years ago

    At the end of the day, I can only speak for myself.

    I do know for a fact that I have not used any hacks or cheating software.

    I've been playing shooters for 15 years and I would take zero enjoyment from cheating on them.

    This is why I wanted EA to be more specific with what I did to trigger their anti-cheat, so I can learn what they deem ban worthy in order to prevent this from happening to myself and to others in the future.

    I am not wiring on these forums to convince people that do not believe me, that would be a waste of time. I am writing so that other players in my position know that they are not alone. 

    EDIT: Also, my ban must have been issued due to some action that I took in game. Some glitch or bug that would only be possible to do due to bad game development. I would like to identify exactly what has triggered this ban so that I can avoid repeating this in the future, and so that I can raise awareness so that others do not get banned for simply playing the game.

  • ZjemCiKolege's avatar
    ZjemCiKolege
    Seasoned Veteran
    4 years ago

    It's kind of funny that they ban players who do not know whether they will be stuck in the glitch consciously or not consciously, not their own fault, but the developer

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