Re: The Season 5 Premium Battle Pass and Gold/Ultimate Edition of BF2042
Product: Battlefield 2042
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Right at the start. Premium has been stripped off, despite having bought gold edition in 2021.
Please select your region Asia
On which server did this happen? United Kingdom
When did this happen? (dd.mm.yy hh:mm) 11.06.23
Summarize your bug I bought BF 2042 Gold Edition in 2021. Ever since launch I have been unlocking/receiving premium cosmetics on battlepass for free because gold edition comes with premium. However, since downloading Season 5, my entire game description has been downgraded to a standard edition. My purchase transaction history shows gold edition, but on PS5 Home Screen, the game now says standard edition.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? The bug has downgraded my bf 2042 gold edition to a standard edition.
What happens when the bug occurs? I can’t unlock the new season 5 premium content on battlepass.
What should be happening instead? Unlocking premium cosmetics on battlepass
I bought BF 2042 Gold Edition in 2021. Ever since launch I have been unlocking/receiving premium cosmetics on battlepass for free because gold edition comes with premium.
However, since downloading Season 5, my entire game description has been downgraded to a standard edition.
My purchase transaction history shows gold edition, but on PS5 Home Screen, the game now says standard edition. Please fix this. Feels like robbery.