EA Play July reward never released

Question

This months reward has not gone out to anyone and was scheduled for June 24 - July 29.
https://www.ea.com/ea-play/member-benefits#Battlefield

There are a few posts here about not receiving and a lot of the comments on the steam thread about the release stating no one has got it yet. Seems like it isn't an individual issue of not recieving but has never gone out to any players
https://steamcommunity.com/app/1517290/eventcomments/592901506443906957?snr=1_5_9_

maliciousprogram · Answer

Now the August award has gone out, and been received but no one has gotten the Lis headgear that was supposed to be part of July

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