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JstSmKul's avatar
JstSmKul
New Novice
5 days ago
Solved

Game crashes to desktop

After launching bf2042(EA app) the game crashes to desktop after few minutes. It was fine 4 days ago then it started, updated bios and was fine again for 3 days, now today it decided to crash again. ...
crashing
  • Steeve_BF's avatar
    Steeve_BF
    5 days ago

    After a few minutes of analysis, the problem was solved. Here are the steps that led to the resolution of the problem :

    - Uninstall completely EAAntiCheat.GameService via
    EAAntiCheat.Installer.exe ->https://cdn.eaanticheat.ac.ea.com/EAAntiCheat.Installer.exe

    - Checked and repaired system files via CMD 
    (always open CMD in Administrator)

    sfc /scannow  (In first)
DISM /Online /Cleanup-Image /RestoreHealth (in seconde after sfc /scannow is finish)

    - Checked the VSS (Volume Shadow Copy Service) via CMD

    vssadmin list writers

    Grant full permissions to all users for the files :
    -> C:\Program Files\EA
    -> And the folder where the game is located "Battlefield 2042" (may vary)

    - Restart your computer. 
    - Run EAAntiCheat.Installer.exe, click “Install” for Battlefield 2042.
    - Then run EADesktop.exe as an administrator (C:\Program Files\Electronic Arts\EA Desktop\EA Desktop)
    - And launch the game

    Have good game ! 😄

Steeve_BF's avatar
Steeve_BF
New Ace
5 days ago

After a few minutes of analysis, the problem was solved. Here are the steps that led to the resolution of the problem :

- Uninstall completely EAAntiCheat.GameService via
EAAntiCheat.Installer.exe ->https://cdn.eaanticheat.ac.ea.com/EAAntiCheat.Installer.exe

- Checked and repaired system files via CMD 
(always open CMD in Administrator)

sfc /scannow  (In first)
DISM /Online /Cleanup-Image /RestoreHealth (in seconde after sfc /scannow is finish)

- Checked the VSS (Volume Shadow Copy Service) via CMD

vssadmin list writers

Grant full permissions to all users for the files :
-> C:\Program Files\EA
-> And the folder where the game is located "Battlefield 2042" (may vary)

- Restart your computer. 
- Run EAAntiCheat.Installer.exe, click “Install” for Battlefield 2042.
- Then run EADesktop.exe as an administrator (C:\Program Files\Electronic Arts\EA Desktop\EA Desktop)
- And launch the game

Have good game ! 😄

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