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CarpoVP's avatar
CarpoVP
Seasoned Hotshot
2 years ago

Re: Battlefield 2042 - Keeps crashing to Desktop

@H4ngingTree Hey, have you checked to see if it's producing any crash logs when it CTD's? they should be located in your documents directory "Documents\Battlefield 2042\CrashDumps" ,

to open them you would need to download WinDbg as they are MDMP files, but they should help in pinpointing what is causing the crashes.

14 Replies

  • L1qq's avatar
    L1qq
    2 years ago

     I had the same thing happening last night in a couple rounds. I've never experienced it before then. It was at totally random points during the match, game just freezes for a second with sound kind of fizzing then closes. I did do a repair of the game and restart of my system after the second crash then played for about 5-10 minutes but haven't had ample time to test it out. 

     I'm thinking if this hit a few people last night and hasn't happened before it's a server related issue and not on our end. The system I'm playing on is a rather fresh month old build with no previous issues, good temps and well within specs. It has had no previous trouble with the game even on the build before it. I will test it some more tonight but nothing on the system has changed on my end and I've been playing nightly without any issues except the ATT thing the last few weeks which seems rectified as I have used a VPN since early last week.

  • I've done that but I'm not sure what I'm looking for.
    Is there a section I should be looking in?

  • ************* Preparing the environment for Debugger Extensions Gallery repositories **************
    ExtensionRepository : Implicit
    UseExperimentalFeatureForNugetShare : true
    AllowNugetExeUpdate : true
    AllowNugetMSCredentialProviderInstall : true
    AllowParallelInitializationOfLocalRepositories : true

    -- Configuring repositories
    ----> Repository : LocalInstalled, Enabled: true
    ----> Repository : UserExtensions, Enabled: true

    >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

    ************* Waiting for Debugger Extensions Gallery to Initialize **************

    >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
    ----> Repository : UserExtensions, Enabled: true, Packages count: 0
    ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

    Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\User\Documents\Battlefield 2042\CrashDumps\CrashDump_2023.08.10_21.27.42.580.mdmp]
    Comment: 'Frostbite MiniDump. Address: 142121491 (In Windbg type: .ecxr)
    [EOF]'
    User Mini Dump File: Only registers, stack and portions of memory are available


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred srv*
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Version 19045 MP (12 procs) Free x64
    Product: WinNt, suite: SingleUserTS Personal
    Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
    Debug session time: Thu Aug 10 21:27:42.000 2023 (UTC + 1:00)
    System Uptime: 0 days 0:58:23.251
    Process Uptime: 0 days 0:08:59.000
    ................................................................
    ................................................................
    .......................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (38d8.3894): Access violation - code c0000005 (first/second chance not available)

    +------------------------------------------------------------------------+
    | This target supports Hardware-enforced Stack Protection. A HW based |
    | "Shadow Stack" may be available to assist in debugging and analysis. |
    | See aka.ms/userhsp for more info. |
    | |
    | dps @ssp |
    | |
    +------------------------------------------------------------------------+

    For analysis of this file, run !analyze -v
    ntdll!NtGetContextThread+0x14:
    00007ffd`6bf6ee64 c3 ret

  • ************* Preparing the environment for Debugger Extensions Gallery repositories **************
    ExtensionRepository : Implicit
    UseExperimentalFeatureForNugetShare : true
    AllowNugetExeUpdate : true
    AllowNugetMSCredentialProviderInstall : true
    AllowParallelInitializationOfLocalRepositories : true

    -- Configuring repositories
    ----> Repository : LocalInstalled, Enabled: true
    ----> Repository : UserExtensions, Enabled: true

    >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

    ************* Waiting for Debugger Extensions Gallery to Initialize **************

    >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.016 seconds
    ----> Repository : UserExtensions, Enabled: true, Packages count: 0
    ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

    Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\User\Documents\Battlefield 2042\CrashDumps\CrashDump_2023.08.10_22.06.01.111.mdmp]
    Comment: 'Frostbite MiniDump. Address: 143450a46 (In Windbg type: .ecxr)
    [EOF]'
    User Mini Dump File: Only registers, stack and portions of memory are available


    ************* Path validation summary **************
    Response Time (ms) Location
    Deferred srv*
    Symbol search path is: srv*
    Executable search path is:
    Windows 10 Version 19045 MP (12 procs) Free x64
    Product: WinNt, suite: SingleUserTS Personal
    Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
    Debug session time: Thu Aug 10 22:06:01.000 2023 (UTC + 1:00)
    System Uptime: 0 days 0:23:07.777
    Process Uptime: 0 days 0:19:37.000
    ................................................................
    ................................................................
    ......................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (a88.1f54): Access violation - code c0000005 (first/second chance not available)

    +------------------------------------------------------------------------+
    | This target supports Hardware-enforced Stack Protection. A HW based |
    | "Shadow Stack" may be available to assist in debugging and analysis. |
    | See aka.ms/userhsp for more info. |
    | |
    | dps @ssp |
    | |
    +------------------------------------------------------------------------+

  • Ryzen 5 7600x
    RTX 2080
    32gb RAM - Corsair 5200mhz

    SSD is WD_Black SN770 5150 mb/s

    I dont know where to start when it comes to fixing this. I've tried other things from previous posts like clean start up etc. just dont know what's wrong with it. 
    No other games crashes like this. I've done a fill reinstall, repaired etc. nothing works for me.

  • off3nc3's avatar
    off3nc3
    2 years ago

    I don't know why I still bother playing this game , it's because me and my mate are great at winning hazard zone , getting the CTD no error to desktop and earlier whole PC froze had to do a full force reset on pc case.

    Same issue that's been ruining my gaming experience since i upgraded to i9 13900k + rtx 4080. On and off the result is the same a miserable experience these devs can't fix.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago
    @H4ngingTree Hey man.
    I see ya got AMD Radeon(TM) Graphics enabled.
    Could you disable this internal gpu in the bios please !

    Do ya also use armoury crate (amd) software to boost/turbo youre system ?

    Cheers
  • Disabled the iGPU in Bios.
    No idea what 'armoury crate (amd) software' is so I'm guessing not! 
    I'll try and get some games in today and test with the iGPU switched off and let you know.

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago
    @H4ngingTree AMD software is software to set some system config.
    For example to boost (oc) system aka cpu !

    Its possible that this software is auto set to boost (turbo) system what could cause issues !!

    Cheers
  • I disabled the iGPU and dont have any boosts etc running. 
    Had a decent period where I managed to get 5 or 6 games with no crashes yesterday. Today, I can't make it 5 minutes into a game. Tried 3 times and desktopped me every time.
    Don't know what else I can do. I repaired the files etc too. 

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    2 years ago
    @H4ngingTree could ya check if any AMD software is installed, example ADRENALIN Editon , ect ect ect.
    Disable as many software/apps from booting with windows.
    Cleanboot youre system and test game !
  • nnxdair's avatar
    nnxdair
    2 years ago

    j'ai exactement le même problème, le jeux se fige au bout de 3 a 10 minutes, écran noir puis un son qui grésille en boucle obliger d'alt F4 sa fais plus de 3 mois que je cherche la solution en vain. Je me sens arnaquer pour le prix que je l'ai payé. Je suis sous RTX 3060Ti amd Ryzen 7 3700x 8-core 32gb de ram. Tous les jeux auxquelles je joue, ne crash pas comme batlefield le fais. INADMISSIBLE POUR UNE STRUCTURE COMME EA DE S'EN BATTRE LES * A CE POINT POURTANT Y'A DIX MILLES TOPIC QUI EN PARLE!!

    Et il ose nous sortir une saison 6 "final" alors que votre jeux ne tourne même pas correctement ! même BF5 tourne mieux

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