No, it's desktop. Dxdiag.txt is attached.
What I did:
Reboot.
Reinstall ea app.
Roll back AMD driver from 24.9.1(lastest) to 24.2.1 or 24.4.1.
Delete anticheat files.
Using steam checking the integrity of game files.
I can launch BTF1 without it crashing, but once I join a battle or story mode, it crashes.
I can't customize soldiers either, and I guess it crashes once it needs to load 3D models.
@Azunyaya Your dxdiag does how errors with RADEON and ATI software.
This ati software for the ATI Hotkey feature.
And this radeon software for your GPU ? (or other tools/hardware thats connected -> fans , pump , rgb ect ect?).
Cheers
PS some software got a special uninstall tool (check manufacture website) to uninstall their software.
Pre download latest GPU drivers and chipset drivers (also from manufacture website) before ya use this uninstall tool.
I used amdcleanuputility.exe to completely uninstall RADEON related software, but I don't know if ATI software is related to it.
Then I downloaded and installed the latest graphics driver from AMD again, without installing RADEON software. But it still didn't work.
Attached is the dxdiag after I did this series of operations.
@Azunyaya Hey man
In the search bar, type cmd.
Right-click on cmd.exe and select Run as Administrator.
Type SFC /scannow and press the Enter key.
Wait till its done , will need a few seconds/minutes, depends on system.
After SFC /SCANNOW is done, ya should reboot system
Re-enter Command Prompt as Administrator and run these:
dism.exe /online /cleanup-image /startcomponentcleanup
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
Test game and update us.
I also see a lot of errors are fixed in dxdiag2 and not being shown anymore.
Cheers
☹️
I think I found the problem.
I checked the Windows system error log and found that there were two disk errors every time I started the game. So I checked the SSD where the game was installed and found that there were many bad sectors. I thought I should prepare to back up the data and replace the SSD.
Sorry for the trouble I caused.
