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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Keep geting kicked, ps5

@losdog83 

Can you switch to a wired connection or is your router too far away?

4 Replies

  • losdog83's avatar
    losdog83
    New Novice
    3 years ago
    @losdog83 I switched to cable and now get licked with the message" network connection error occurred, make sure platform client is online"
  • losdog83's avatar
    losdog83
    New Novice
    3 years ago

    I was finally able to play an entire match without being kicked. What is the cause then that it loses over wifi?

    According to ps5  diagnostic i have 100% strength  and the router is approximately 10' away. Thanks

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @losdog83 

    Wireless is easily interrupted by interfering signals. There's a good chance that's what is happening. Glad to hear the wire helped. If you have any other issues, please reach out again. Have fun and good luck!

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