Forum Discussion

Rising Newcomer

23 days ago

Solved

Battlefield 6 open beta early access

Hi guys

my name Kevin, hopefully I can find some help.

I watching the live stream yesterday for the battlefield 6 multiplayer reveal on twitch. I’m really excited about it. I find out that I got drop code to get early access on the beta from twitch. I connected my EA account to my PlayStation account so I can sync and get the code for my platform not knowing my EA account had old email that I can’t access to. So I made the mistake accepting the code when I can’t even access the email. Now that I changed my email and I can’t resend the code or use the code from twitch. I’m frustrated plz help. Big fan of battlefield been playing since bad company:).

ea app

playstation

EA_Leeuw
23 days ago
MR-SUB-ZERO-369,

Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com.

That said, EA Support is unable to assist with third-party codes.

Hope this helps. :)

3 Replies

carsono311
Seasoned Ace
23 days ago
Hello Kevin!
Interesting problem there... I would honestly recommend reaching out to https://help.ea.com/en/ and see if they can help you to resend that code where you want. Not much anyone here will be able to help you with if you do not have access to the email account you sent it to. See you on the Battlefield!
MR-SUB-ZERO-369
Rising Newcomer
23 days ago
Thanks man, I did reach out to EA help and really all they keep sending is a email telling me how to redeem the code. It’s frustrating
EA_Leeuw
Community Manager
23 days ago
MR-SUB-ZERO-369,

Unfortunately, we are unable to help with issues related to EA accounts through the forums. To get assistance with your EA account, you need to contact the customer service team, which you can reach at https://help.ea.com.

That said, EA Support is unable to assist with third-party codes.

Hope this helps. :)