Community ManagerHey folks, we have posted an update on this issue here: Update on Early Access Keys
I am going to mark this as solution for Visabilty purposes.
I got my code from Twitch stream and since that all i do is trying to redeem it on millions of EA sites. At first it show me that code accepted, but when i press "Confirm" button - i got error. It happened on all sites and EA App. Now code just rejected as activated or just invalid.
Load on sites was VERY HIGH. I get it. Hell... on that stream on Twitch was ~67K viewers. Chat run like crazy! BUT...
I still don't see "Battlefield 6 Open Beta Early Access" anywhere in my library or in account transactions. It's just empty!
I see pinned post with INFO, but i am not satisfied with words used: "This is more than likely..." or "In most cases, your BF6 Beta has been successfully registered...".
Why it just can't show me what i got? Why it's so difficult? It's just an image in a library linked to you data base. Game not availible yet? It's FINE- just make it grey, but SHOW IT to end user.
Just ENABLE it on servers and you solve MILLIONS of questions and focus on solving real problems with people who got code, but still unable to activate it.
P.S. If we got such problems with just activation - we get even worse problem wioth pre-load game!
Since my code seems to be 'invalid' with no way of making sure it is, i clicked through the EA site. That's where i came across the 'Beta-Tool'.
But since the beta isn't active, you have literally no way of knowing anything or finding your yourself.
Next step would be to reach out to CS..if only this hellhole wasn't so obsucre to navigate only to end up in an endless AI loop.
Exatcly! If it was enabled or activated somewhere on EA side, it at least show it in library and didn't trigger users that much.
Now what EA offer - wait till August 4 when preload should start. They may face not only problem with pre-load, but with not activated codes.
