Forum Discussion

GrandRuler1's avatar
GrandRuler1
Seasoned Newcomer
10 days ago
Solved

PS ACCOUNT LINKED TO DISABLED EA ACCOUNT

can’t access any EA games due to this. Absolutely ridiculous and unfair. 
known issue
  • EA_Aljo's avatar
    EA_Aljo
    10 days ago

    Hi there. We're not able to help with account issues over the EA Forums. An advisor will need to look into this for you. There's a "Contact us" button you can use to open a case with support at the bottom of this page.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 days ago

Battlefield 6 hasn't released yet so nobody can play the purchased game currently. Regardless, you're welcome to cancel the pre-order from the retailer you placed it with. If that was through the EA App, you can find details on refunds here.

We also have a guide for the disabled account issue here that may help.

MRCBizzy's avatar
MRCBizzy
Seasoned Newcomer
7 days ago

Or here’s this, as someone who subscribes to EA play and has now preordered the most expensive battlefield and has now spent days waiting for customer service to answer me so I can unlink a gamertag to play the game I paid for, YOU COULD JUST RESOLVE THE **bleep**ING ISSUE! 

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