So, apparently, the authentication failure message that some of us get when trying to log in basically means you’ve been banned.
This ban doesn’t show up in your penalty history — you can only see it in your account data file. I did absolutely nothing besides trying to record my gameplay. EA Support is also doing nothing with the cases about it.
No way to resolve it, no meaningful information, nothing. Posting this in the hope that some EA staff will see it, and to give everyone else with the same issue at least some clarity on what’s going on.
where can i get this file ?
its under security and privacy on your ea account, find Download your EA data section
