Forum Discussion

Re: BF6 Beta Crash Causing Xbox Series to Shut Down

Every second game, I'm crashing. The game completely freezes and I'm sent back to the Xbox home screen.

I've found hundreds of people having the same issue, but cannot find a fix.

10 Replies

  • dirtschmooz's avatar
    dirtschmooz
    Newcomer
    12 hours ago

    same. I have launch day series x. No problems with any other games

  • xToo_Palex's avatar
    xToo_Palex
    Seasoned Scout
    12 hours ago

    It seems to be really inconsistent on each individual Xbox.

    I play on Series S, no crashes.

    My friend plays on Series X, no crashes.

    My other friend plays on Series X as well, only had one single crash.

    Lots of others are having regular crashes, and it just doesn't seem to make sense.

    I would usually be like "oh check ventilation and stuff" but after having crashes every few minutes in a different game, while nobody else seems to, I believe it's just something with the Xbox itself instead of the game.

  • OneShotRoyalty's avatar
    OneShotRoyalty
    Rising Novice
    12 hours ago

    I don't believe it is the xbox. I don't crash on any other game and I sometimes play 12-18 hour sessions with no problems. It's only this game and Ive found a plethora of others who are having the same issue. Just because the issue doesn't affect everyone, it doesn't mean its not a game issue.

  • xToo_Palex's avatar
    xToo_Palex
    Seasoned Scout
    11 hours ago

    It makes the most sense.

    Why else would only SOME of the exact same console be affected?

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    8 hours ago

    Software is 100% exactly the same on every console, but hardware is not exactly the same on every console.

    There's variations during the manufacturing process of hardware.

  • OneShotRoyalty's avatar
    OneShotRoyalty
    Rising Novice
    7 hours ago

    Different configurations and settings. Different hardware. Different apps installed. Different storage capacities. Game installed in different locations. Different game habits. Different networks. Different network settings. Different connection. Nat types. Almost anything can cause a game to crash. It doesnt mean it's the console. 

     

  • ssgjones33's avatar
    ssgjones33
    Seasoned Rookie
    7 hours ago

    This is why I strongly believe it is not the console. I'm able to play plenty of other very graphically demanding games with no problems . I'm only experiencing crashing games that are specifically from EA. I had the same problem with Battlefield 2042. The Xbox series X version was crashing exactly like the battlefield 6 beta. What was interesting is I could play the OG Xbox version and it didn't crash. Which shocked because I bought the game and didn't play it for 2 years. Then one day I figured I'd give it a try again and they must have patched it because it started working. Now I regularly play Battlefield 2042 on the Xbox series X version on my series X with no crashes. I had this problem with Madden also. What **bleep**ing sucks is there's nobody at EA that cares. You can't contact anyone nor they respond to any of the comments here. At this point I'm not sure I'm going to spend my money on games from EA anymore because the customer service is just atrocious 

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    5 hours ago

    xToo_Palex​ wrote:

    So....it's the console, not the software.

    That's what I'm leaning towards. Even after a factory reset which installs all the software to default settings the consoles are still crashing. Which only leaves hardware as the possible cause in my opinion.

    Microsoft tunes the processor voltage on a per console basis during manufacturing. Meaning the processor inside each console is custom tuned.

    The way some Xbox consoles are crashing so hard that the console powers off seems to suggest a voltage issue causing the processor to crash.

    If that's the case then Microsoft is to blame for not tuning the processor voltage correctly on some consoles during manufacturing.

    Here's a Xbox hardware engineer talking about how the processor voltage on each Xbox console is custom tuned during manufacturing.

    Andrew Roedel, Principal Electrical Engineer at Microsoft wrote;

    Actually mentioned, one of the other things that allows us to do it in manufacturing, is to adjust each rail of each console of each SoC, so all the different voltages independently for that particular SoC. So that we can optimize the power on a per console per rail basis, and across different power states, and really deliver the lowest power console possible, still meeting the performance guides.

    https://www.monolithicpower.com/en/support/videos/inside-xbox-series-x-engineering-design-teardown-of-power-delivery-to-soc-gpu-cpu-and-memory.html?srsltid=AfmBOooByLdd5BIT_xGiqgBpWkRCegyRyjgWm6anTYhaNB9-GbhGTDW8

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