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LevMcMichael's avatar
LevMcMichael
Seasoned Adventurer
5 months ago

Re: I was just banned in BF6

Before anyone gets upset again, because my previous post apparently rubbed someone the wrong way, I'm keeping this one a bit more gentle for the faint-hearted. 😅

So, it's been 9 days since Battlefield 6 launched, and hundreds of legitimate players are still locked out of the game because of what appears to be false bans triggered by anti-cheat system.
Many of these players are long-time supporters, some even playtesters, parents and veterans who've spent thousands of hours across every Battlefield title. Yet here we are, banned without explanation, with empty penalty histories and only automated replies telling us to "open a new case".

I'm not asking for miracles, just acknowledgment.

Why can't EA simply say: "We see the issue and we're investigating."?
That alone would already show respect for the community.

There's a top-voted bug report with hundreds of replies and upvotes, and still no visible engagement from the official team. People are frustrated not only because of the bans, but because of the silence.

If certain software is known to trigger false detections, then please communicate it clearly, even a small startup warning like "This sofware may interfere with Battlefield 6's anti-cheat" would prevent so much confusion and disappointment.
To be clear, we're not talking about cheating tools. We're talking about common, harmless programs that millions of gamers simply have installed on their PCs, things like Logitech G HUB, MSI Afterburner, RGB lightning software etc.
If the anti-cheat system mistakenly flags those, the least EA could do is warn players before banning them.

Also for those jumping in with "haha, one less cheater" comments, please stop.

This isn't just about a few accounts, it's about trust. When players can't even feel safe logging into a new Battlefield after supporting the franchise for years, something is seriously wrong.

King regards,
Lev - still your loyal (and currently banned) customer. 🙂

10 Replies

  • Anonymous's avatar
    Anonymous
    5 months ago
    Approved

    My second appeal is still actively being transferred. I sure hope they get this sorted out and admit something went wrong. For players who were impacted by an EA App outage were given XP boosts, I'd like something similar since this is now going on over a week outage for me.

  • Fox_122e's avatar
    Fox_122e
    Rising Newcomer
    5 months ago

    Well written, mate!
    I hope we'll be acknowledged at some point 🤞

  • Oynowan's avatar
    Oynowan
    Rising Adventurer
    5 months ago

    Two appeals, both rejected. The 3rd one is waiting for answer. I really dont know what to do. It looks like i lost 100 euros.

  • B0K3RD4V3's avatar
    B0K3RD4V3
    New Adventurer
    5 months ago

    i didnt even recieve the tokens for the outage 

  • lbarzY's avatar
    lbarzY
    Rising Novice
    5 months ago

    just woke up to A **bleep**ING CHEATING BAN HELLOOOO ? EA 

    i dont **bleep**ing cheat and wouldnt cheato n this expensive **bleep** game, now tell me what the **bleep** just happened?

    only way to chat with support is through account hacked **bleep** and they told me to wait 10 days for TOS team to reply my review?!?!! bro **bleep** this bull**bleep** i should have bought this on steam but only reason im here was cuz i played the beta like crazy. **bleep** u guys forreal fix this dog**bleep** 

  • Suiawo's avatar
    Suiawo
    Rising Novice
    5 months ago

    This happened to me, i have not cheated and i only have 8 hours in the game, and i was banned for cheating apparently. 1st appeal denied. Just sent my 2nd one..

  • lbarzY's avatar
    lbarzY
    Rising Novice
    5 months ago

    RAZER SYNAPSE ON ALWAYS
    NVIDIA FILTERS RTX ON
    ASUS ARMOURY CRATE ALWAYS ON

  • grandiosarull's avatar
    grandiosarull
    Rising Newcomer
    5 months ago

    Same with me man.. got banned for hacking? Even tho i have never hacked on BF6? I bought the game for 80 dollars, and got banned for no reason? I sent an appeal one week ago but have not gotten any anwser yet? I dont know what to do, and it is really frustraiting.. been playing bf since bad company 2.

  • bubbac20's avatar
    bubbac20
    Seasoned Newcomer
    4 months ago

    I got an account suspension and EA will not give me the reason for the suspension, I've appealed twice and get the same response.

     

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