Forum Discussion
LewdLemons
14 days agoSeasoned Rookie
EA_mplsnow
Given that we are now at two full weeks of no response or resolution of the issue from EA is there anyway that a community manager is able to elevate my ticket or submit one on my behalf that has more of a chance for a response?
EA_mplsnow
Community Manager
12 days agoLewdLemons I'm sorry to say, but we don't have the tools or channel to escalate or create an appeal on your behalf here on the forums. Appeals are handled by the Terms of Service team, and we have no insight into or influence over that process, unfortunately.
- CPU_UK12 days agoSeasoned Ace
Sorry to say I doubt it'll be resolved.
- LewdLemons12 days agoSeasoned Rookie
EA_mplsnow
I got you, not your fault, do you know why I just got a default response to the ticket directly sent to the appeal filtering ticket system?