Ideas

Emkei3's avatar
Emkei3
Seasoned Novice
28 days ago

Any time you try to chat ingame, game gets stuck and have to close it.

Hello,

 

This has been going on since the latest patch, haven't seen anything from devs to resolve this..

So once you try to type anything ingame, it just freezes, you cannot press anything, do anything.. just watching as the game goes on.

Its quite annoying that you have to alt+f4 or go to windows to close the game.

Would be nice to be able to play the game as its meant to without constant bugs in every patch.

Waiting on a fix for this, thank you. 

6 Comments

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hi there,

    A player shared a workaround that appears to have helped with this issue.

    They found that the chat window getting stuck may be related to MSI Afterburner’s on-screen monitoring display. After disabling the on-screen overlay, the game was reportedly able to run normally again.

    If you’re using MSI Afterburner, it may be worth turning off its on-screen display feature and testing whether that changes the behavior on your side.

    Thanks, and if anyone else tries this, feel free to share whether it helps.

  • Emkei3's avatar
    Emkei3
    Seasoned Novice
    27 days ago

    Hello,

    None of these options you provided is possible to do, any input made is futile, only closing down the game completely works.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi Slider-Override​ ,

    Thanks for sharing the workaround.

    If anyone gives this a try and finds that it helps, please feel free to come back and let us know here on the forums.

    Thanks.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi there,

    Thanks for sharing this in the community. I understand your frustration, and I’m sorry to hear you’re running into an issue where the in-game chat window cannot be closed. We’ve also seen similar reports on Steam.

    Regarding the behavior you described, can you reproduce it consistently in the newly released mode?

    I’m not sure whether the following workaround may help, but some community players have shared that pressing "Enter" once while in the main menu or matchmaking screen, even if nothing appears to happen, can make the chat behave more reliably once you enter a match.

    If the chat window gets stuck, you could also try:

    • Alt+Tab out of the game and back in
    • Pressing ESC once to open the menu, then closing it
    • Toggling the scoreboard or map, then switching back

     

    Thanks again for your patience and support.

  • Slider-Override's avatar
    Slider-Override
    Rising Novice
    28 days ago

    I have the same issue, workaround go to console and enable the PerfOverlay.DrawGraph = 1 for any reason then the Chat works.
    Do you have maybe some stuff like RapidTrigger active ? if yes disable this as well

  • RGC_BarneyGumble's avatar
    RGC_BarneyGumble
    Rising Novice
    28 days ago

    I have the same issue too. My mouse is visible and than you cant click anything from keyboard or mouse to trigger sth in the game.

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