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Re: cannot launch game, get splash screen then black box, THEN CRASH back to EA App

Installed game yesterday, 12/25/25. AMD Adrenalin is up to date along with Windows 11. BIOS is up to date along with chipset. Profile for RAM is enabled.

After about 10-15 minutes of game play, the game will crash.

No issues in Injustice, Injustice 2, PUBG, Minecraft, skate, Marvel's Spider-Man 2, etc. Issue isolated to BF6.

Using Steam to launch game. 

Power management set to performance.

In game fps cap set to 120 at 1440p.

Issue ongoing over 24 hours and including a hard reboot.

Seeking troubleshooting guidance. Thanks in advance!

13 Replies

  • Phonevon's avatar
    Phonevon
    New Novice
    9 months ago

    Crashed again. This time with DirectX error.

    Steam was run as administrator before launching BF6 in platform.

     

  • RelicTheAlmighty's avatar
    RelicTheAlmighty
    New Traveler
    9 months ago

    You have them same card as me RX 7800 XT. I have a Ryzen 7 5700X3D..

    I am using 25.10.1 Beta, it seems to be the most stable for me in most games. Also make sure you haven't undervolted your card.

    In the beginning I had to under clock my card with 50mhz to around 2500mhz. That helped me, but when I checked at this very moment my card was at default settings so the CPU stuff below might fix that issue since I have been playing a lot with no issues with no under clocking. (Will test out a few things now) Either way, under clocking the GPU seems to fix it regardless without the other stuff.

    In the Battlefield6 rootfolder, create a file : User.cfg

    Thread.ProcessorCount 8
    Thread.MaxProcessorCount 8
    Thread.MinFreeProcessorCount 0
    Thread.JobThreadPriority 0
    GstRender.Thread.MaxProcessorCount 16

    The CPU runs at 100% without it. (This is for 8 cores CPU only)

    Hope this helps. 

  • 9e6935d4069386f2's avatar
    9e6935d4069386f2
    New Adventurer
    9 months ago

    Just uninstall the game. Every time i get it running again after countless hours of tuning they break it worse. They arnt going to fix it, cut your losses

  • Phonevon's avatar
    Phonevon
    New Novice
    9 months ago

    Disabled XMP Profile in BIOS, plus set Steam launch info for Battlefield 6 to -dx11, and saved User.cfg to steamapps > common > Battlefield 6.

    Issue persists. DirectX error about graphics driver crashing. Therefore, I think it can't be CPU, RAM, or DirectX 12. 

    Going to try to clean graphics drivers and roll back fresh to 25.10.1.

     

  • Phonevon's avatar
    Phonevon
    New Novice
    9 months ago

    DDU uninstall.

    Couldn't find 25.10.1 beta. Installed 25.10.2. 

    Issue persists.

    Turns out the issue is happening in COD, Halo MCC as well.

    Reseating GPU.

  • Phonevon's avatar
    Phonevon
    New Novice
    9 months ago

    Issue persists after reseating GPU.

    Bypassed power strip. Issue persists.

    Was having Bluetooth card issues on MOBO over a month ago. It possibly could be MOBO or PSU, idk.

    Since it is happening with other intensive games, it's not a BF6 issue. I guess in that sense I can close out this thread.

  • 9e6935d4069386f2's avatar
    9e6935d4069386f2
    New Adventurer
    9 months ago

    Run hwinfo64 and upload pictures of your sensor data after running the game for a few minutes

  • RelicTheAlmighty's avatar
    RelicTheAlmighty
    New Traveler
    9 months ago

    Here is the link 

    https://drivers.amd.com/drivers/amd-software-adrenalin-edition-25.10.1-win10-win11-oct-rdna.exe

  • Nihilus797's avatar
    Nihilus797
    Rising Newcomer
    9 months ago

    Do you happen to have a 13th or 14th series Intel CPU. 

  • Plusaq14's avatar
    Plusaq14
    Seasoned Adventurer
    9 months ago

    you answered your own question....none of your other games crash....problem with EA and BF6...see other threads that are ongoing with no real solutions 

  • FREESTYLEkill3r's avatar
    FREESTYLEkill3r
    New Adventurer
    9 months ago

    Yep.. this has been on going since launch (apparently since beta for some people) and still hasn't been addressed.  I had maybe one or two crashes at launch like this... but after Eastwood they started happening regularly.  After the Winter update it increased tenfold.  It makes the game unplayable and DICE is clearly fine with not addressing it even though there are thousands and thousands of complaints.

    I have zero issues with any other games crashing like this, including new games.  It's only BF6.

  • Nihilus797's avatar
    Nihilus797
    Rising Newcomer
    9 months ago

    This sounds like CPU instability, not a GPU/DirectX problem.

     

    Battlefield 6 can hit the CPU with sudden power spikes, and some BIOS settings let the chip pull more watts than it can handle consistently. That can lead to random crashes, DirectX errors, or other instability. I had the same issue — the game became unplayable. Early on it crashed only occasionally, but over the last month it was crashing every 5–10 minutes.

     

    I tried everything: reinstalling the game, DDU + clean GPU driver installs, BIOS updates, Windows tweaks, etc. Nothing fixed it. What finally worked was setting a CPU power (wattage) limit in the BIOS. Since doing that: zero crashes.

     

    Guide: https://en.overclocking.com/underclock-your-core-i9-13900k-14900k-for-greater-stability/

     

    For me, BF6 was the only game crashing. My CPU is an Intel i9-13900K.

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