Ideas

Raymond_BL's avatar
Raymond_BL
Seasoned Newcomer
3 months ago

CHAT Bug

When are they going to fix the chat bug? The chat hasn’t been working for a month or more, or it works randomly ‘whenever it feels like it.’ How much longer are we supposed to wait?

Repair the game didn't help. Reinstalling didn't help either

EA app
PC

4 Comments

  • ro7hbard's avatar
    ro7hbard
    New Adventurer
    5 hours ago

    This is ridiculous issue and I always forget that chat is broken and then I have to alt+f4 and then I can't be bothered to play again. 

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi, I’ve merged the post as this appears to be the same issue. This has been passed along for the team to investigate further.

    If you happen to have a controller available, we've seen a number of players mention that plugging one into your PC should allow you to exit the stuck chat and continue playing.

    Another workaround for players who don't have a controller:

    Unbind your enter key from opening the chat.

    You can bind "j" to it, for example, and unbind "All Chat," which is "j" as standard.

    The chat window getting stuck may be related to MSI Afterburner’s on-screen monitoring display. After disabling the on-screen overlay, the game was reportedly able to run normally again. If you’re using MSI Afterburner, it may be worth turning off its on-screen display feature and testing whether that changes the behavior on your side.

    While more of temporary workarounds than an actual fix, that may be worth a try while we're looking into things from this end.

    We'll update the thread once we have any additional details to share, thank you for hanging in there in the meantime.

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