Hello. I wanted to play the bf6 redsec but once I load into the game i got this error where it says my ea account is restricted to access online features. I don't know what's wrong because I never tried to do any exploits or hacks and my other ea games work totally fine. I genuinely need a solution to this as I want to play the game. I even contacted the support but didn't get any help so I am posting here.
Hi leo_kasper0069,
That message appears to relate to a ban, I'm afraid. If that is the case, you'll need to try appealing to EA's Terms of Service team, as they're the only people who can potentially revoke a ban. If you wanted to try, the guide below should explain the process and a webform to begin the appeal. Alternatively, you can scan the QR code in the message you're receiving.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
Hi leo_kasper0069 I think i have the same issue, they said they are working on a fix for it, to be sure check the EA website to see if you are banned: https://help.ea.com/en/customer-care/post-contact/
Well I checked my penalty history and it was fine. I still didn't receive a reply from ea support. I don’t know what's wrong as that's my main ea account. I played 2042, bfv,bf1 before without any issues. Now bf6 causing me issues. Here's the penalty history screenshot.
Yeah I checked i don't have any penalty.
I'm getting the same message and didn't even get to play the game, ea support says my account is fine, no bans. It's obviously an issue with the game that needs fixed.
This is not the answer to this issue, it’s not a BAN it’s an error on their side. Just got off support and it’s not a me issue.
This is inaccurate as its an issue within the game. It has nothing to do with the account as other systems besides PC work.
Is this a chatbot account? You keep saying to appeal the ban but if you read every single post, non have penalties and all are able to play on a console and not the pc.
