Forum Discussion

BlauBlitz's avatar
BlauBlitz
Seasoned Newcomer
4 months ago

Re: "Connection Failed" With Error Code 1:86001S:51002S:57019S

I'm trying to access Battlefield 6 REDSEC through the EA app
But Login cannot proceed due to account issues.

-Account restricted-

1:86001S:51009S:-1763645290O:4128769Q

Since the launch of Battlefield 6, I've been enjoying it without any problems through the Steam client.
Also, I can still log in on Steam after the EA app login issue.
Only trying to access through EA app, an error will occur.
If this issue is not resolved, I will have no choice but to refund the purchased BF6 packs through the EA app.

2 Replies

  • Redii2Klutch's avatar
    Redii2Klutch
    Rising Newcomer
    4 months ago

    I have the same issue. I was playing the game via EA app, purchased it on Steam. Launched EA app version to get my settings as copying the files in My Documents didn't work as suggested. Now I am unable to get into the EA app version :/

  • JPerry2982's avatar
    JPerry2982
    Seasoned Newcomer
    3 months ago

    I am getting the same error message as well. I bought the game on PS5 and am playing it there with no problem. I had also played the open Beta on both my PC and PS5 with no issues. I downloaded REDSEC on my PC and now I get the error message. Again, everything works fine on my PS5, just not on my PC. This is a major inconvience as I was going to purchase the game for PC as well so I can play on either platform depending on where in the house I am. I spoke with a EA customer service rep via chat and they told me it was a known issue that they are working on but there is no known solution. When I told them I wanted to buy the full game on PC to compliment my PS5 purchase, they simply told me that wouldn't be a good idea and I shouldn't spend the money which seemed really odd to me!

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 4 months ago
7,076 Posts