Ideas

Hak8111's avatar
Hak8111
New Spectator
8 days ago

Game not working

Hi,

I have pre ordered phantom edition. I have downloaded and installed complete game with single player and multiplayer. But when I try to play the game asked me to purchase. I have purchased and installed everything I cannot figure out why game is not finding content.  Please see the attached images. 

 

Thank you. 

20 Comments

  • Amnesiac73's avatar
    Amnesiac73
    New Spectator
    8 days ago

    Anyone found a workaround? Reinstalled twice and still get the same issues. They had 1 job on launch day!

  • FoxtrotYankee007's avatar
    FoxtrotYankee007
    Seasoned Newcomer
    8 days ago

    same here, I get splash screen, then black screen, after about less than a min of black screen it just crashes.

    I've confirmed I have secure boot and UEFI (or whatever in my msinfo32), updated drivers, didn't have this issue with the beta free weekend. I can't even get into the F*** game.

     

  • GK_Nooch's avatar
    GK_Nooch
    New Rookie
    8 days ago

    I am getting the same thing. battlefield 6 Multiplayer is not installed on your system.

  • ApolloThor's avatar
    ApolloThor
    Seasoned Newcomer
    8 days ago

    Same, restarting did not resolve the issue.

  • lronLama's avatar
    lronLama
    New Spectator
    8 days ago

    same issue. Reinstalled, repaired, pc restarted, etc. etc. 
    I´m in a discord call with 10 people. 4 bought on EA, 6 on steam. 
    The steam guys, can all play, the EA not. 

    Well done EA! You had 1 fckn job for today and messed it up. insanely disatisfying. and for that i wasted 60€. 

  • GnrlRafa's avatar
    GnrlRafa
    New Spectator
    8 days ago

    Same issue here, and after an hour Im still waiting for an EA agent to respond 

  • Varg_Arsonist's avatar
    Varg_Arsonist
    New Spectator
    8 days ago

    This is how game-traffic works. EA does not want players to use its EA Store. The audience must be transferred to Steam XDDD (honestly I'm crying, cause I preordered Phantom Edition in EA store)

  • XePKyJleC's avatar
    XePKyJleC
    Seasoned Newcomer
    8 days ago

    Refunded... GG hard ;/ so sad... hype train crashed on a wall... big disappointment...

  • Mando5206's avatar
    Mando5206
    New Spectator
    8 days ago

    I was able to get it working by selecting the singleplayer and multilayer options in add-ons. Uninstalling them. Uninstalling the beta. Re-installed the singleplayer and multiplayer files. That got it working.

  • TheAlmightyDuB's avatar
    TheAlmightyDuB
    New Novice
    8 days ago

    Shouldn't have to do any of that. I click play it should play, it's simple. And why is EA not sating anything regarding this issue. This is the biggest release of a game in how long and this is happening........

  • ssthunder48's avatar
    ssthunder48
    Seasoned Newcomer
    7 days ago

    Silly EA. Time to get a refund and purchase from Steam.

  • BigBuckHunter's avatar
    BigBuckHunter
    New Spectator
    7 days ago

    I bought phantom addition on steam and didn’t get the tier skips or phantom dlc. Good job EA at winning over COD players lol

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