Re: BF6 crashing and causing PC to restart
Everytime I get into a game that has big explosion and stuff the game make my whole pc crash with a black screen and I'm force to restart the pc.
ALREADY UPDATED gpu dRIVER AND BIOS, PLS HELP
here are my specs:
System Information
------------------
Time of this report: 10/20/2025, 19:00:24
Machine name: DESKTOP-99N65UA
Machine Id: {87B8EE41-6F0D-4D0A-933D-F2270EB70B7C}
Operating System: Windows 11 Professionnel 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)
Language: French (Regional Setting: French)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 5801 (type: UEFI)
Processor: AMD Ryzen 7 5700 (16 CPUs), ~3.9GHz
Memory: 32768MB RAM
Available OS Memory: 32636MB RAM
Page File: 14557MB used, 20637MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.7.6
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.6725 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon RX 7800 XT
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x747E)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_747E&SUBSYS_53261849&REV_C8
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 32685 MB
Dedicated Memory: 16368 MB
Shared Memory: 16317 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.641602,0.331055), Green(0.305664,0.618164), Blue(0.150391,0.072266), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: HP 20bw
Monitor Id: HWP302B
Native Mode: 1600 x 900(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxc64.dll
Driver File Version: 32.00.21025.10016 (English)
Driver Version: 32.0.21025.10016
DDI Version: 12
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:Stable Enabled:True
Displayable: Supported
Graphics Preemption: Primitive
Compute Preemption: Thread group
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
GPU Mux Support: Development, Critical info missing - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2025-08-24 20:00:00, 141824 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-373E-11CF-D95C-072167C2ED35}
Vendor ID: 0x1002
Device ID: 0x747E
SubSys ID: 0x53261849
Revision ID: 0x00C8
Driver Strong Name: oem5.inf:cb0ae4146c850056:ati2mtag_Navi32:32.0.21025.10016:PCI\VEN_1002&DEV_747E&SUBSYS_53261849&REV_C8
Adapter Family: Unknown
Rank Of Driver: 00CF0000
Video Accel: Unknown
DXVA2 Modes: {C58B9A06-7E89-11E1-BB00-70B34824019B} DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT {D1C20509-AE7B-4E72-AE3B-49F88D58992F} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {2D80BED6-9CAC-4835-9E91-327BBC4F9EE8} {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {603A4756-A864-4F91-BB62-2C935B7A1391} {84AD67F6-4C21-419A-9F0B-24F0578906C1}
D3D12 Encode Modes: { D3D12_VIDEO_ENCODER_PROFILE_H264_MAIN } { D3D12_VIDEO_ENCODER_PROFILE_H264_HIGH } { D3D12_VIDEO_ENCODER_PROFILE_HEVC_MAIN }{ D3D12_VIDEO_ENCODER_PROFILE_HEVC_MAIN10 }{ D3D12_VIDEO_ENCODER_AV1_PROFILE_MAIN }
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 3
MPO Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,PLANE0_FOR_VIRTUAL_MODE_ONLY,HDR (MPO3)
MPO Stretch: 16.000X - 0.500X
MPO Media Hints:
MPO Formats: NV12
YCBCR_STUDIO_G22_LEFT_P601
YCBCR_STUDIO_G22_LEFT_P709
YCBCR_STUDIO_G22_TOPLEFT_P2020
P010
YCBCR_STUDIO_G22_LEFT_P601
YCBCR_FULL_G22_LEFT_P601
YCBCR_STUDIO_G22_LEFT_P709
YCBCR_FULL_G22_LEFT_P709
R16G16B16A16_FLOAT
RGB_FULL_G10_NONE_P709
R10G10B10A2_UNORM
RGB_FULL_G22_NONE_P709
RGB_STUDIO_G22_NONE_P709
RGB_STUDIO_G22_NONE_P2020
RGB_FULL_G22_NONE_P2020
RGB_STUDIO_G24_NONE_P709
RGB_STUDIO_G24_NONE_P2020
R8G8B8A8_UNORM
RGB_FULL_G22_NONE_P709
RGB_STUDIO_G22_NONE_P709
RGB_STUDIO_G22_NONE_P2020
RGB_FULL_G22_NONE_P2020
RGB_STUDIO_G24_NONE_P709
RGB_STUDIO_G24_NONE_P2020
B8G8R8A8_UNORM
RGB_FULL_G22_NONE_P709
RGB_STUDIO_G22_NONE_P709
RGB_STUDIO_G22_NONE_P2020
RGB_FULL_G22_NONE_P2020
RGB_STUDIO_G24_NONE_P709
RGB_STUDIO_G24_NONE_P2020
PanelFitter Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,PLANE0_FOR_VIRTUAL_MODE_ONLY,HDR (MPO3)
PanelFitter Stretch: 16.000X - 0.500X
Component Drivers:
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
