ERROR CODE 1:86001S:51002S:57019S

Hello to the entire community.
Many of you, like me, have encountered this error:

"CONNECTION FAILED
Unable to connect to the EA servers. Please check your Internet connection, make sure the Platform Client is online and try again. Please see ea.com/unable-to-connect for more information.
ERROR CODE 1:86001S:51002S:57019S
Scan QR code to learn more or get additional assistance."

It's really annoying for us all, because we can't play the game due to this incomprehensible error.

Everything was great in the beta test. I already wrote about this issue on the forum. The community manager even responded to one of the posts and said what to do to help. Many people sent what he asked, and that was it. We haven't heard any further response.

It's interesting that I can't access the game using Wi-Fi, although I can access the game using my phone with the same connection but using it as a modem via USB. But these are workarounds that fans of the game don't deserve, especially for a game that costs a lot of money!

What are you going to do about this issue? I think if they don't fix it by October 15, 2024, we'll try to issue a refund.

Managers, would you like to comment?

Can you somehow reassure the players who waited for the game and wasted their money? Perhaps you could offer some compensation? No?

Everyone is waiting for an answer. Thank you.