Forum Discussion

mosquito67's avatar
mosquito67
1 year ago
Solved

About banning my account

 Hello, I was informed that my account was banned for violating the user agreement and it will remain in effect permanently. But I only played Battlefield 1 on Xbox Game Pass. I want to know the exac...
battlefield 1
  • EA_Lanna's avatar
    EA_Lanna
    1 year ago

    Hi @mosquito67,

    I'm sorry, the Answers HQ team won't know about your ban. If you have an EA bans, account or game wise, you may be able to learn more about them by going to your My Ban History to view more info and dispute your active bans and suspensions. EA also aim to notify you through email if they've applied a ban or suspension. That email may share more information too. Please check your email inbox for more details.

    This guide will share more information about EA bans and suspensions: 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 year ago

Hi @mosquito67,

I'm sorry, the Answers HQ team won't know about your ban. If you have an EA bans, account or game wise, you may be able to learn more about them by going to your My Ban History to view more info and dispute your active bans and suspensions. EA also aim to notify you through email if they've applied a ban or suspension. That email may share more information too. Please check your email inbox for more details.

This guide will share more information about EA bans and suspensions: 

- EA_Lanna

mosquito67's avatar
mosquito67
1 year ago
@EA_Lanna I did what you wrote and had to write it here because I couldn't reach a result.
I got banned for no reason and as soon as my computer was turned off. I've been playing this game for 1 month. Please improve your ban algorithm. It's definitely a problematic algorithm. You cannot be banned indefinitely without reason or warning. Please take urgent action to correct the situation.

Recent Discussions