"Access Code already in use" BF4
I bought MoHWF limited edition and got the BF4 access code inside of it. The other day I went to redeem the code and it says its already been used. I bought this game new, not used. Any help?
Forum Discussion
I know other people have made posts about this but they have not gotten much attention it seems like. I bought BF4, preloaded and everything. I tried to play multiplayer today in multiplayer and it says my key has already been used. I need some help. Its really annoying. If anyone has had this problem, please reply it would really help me out.
Thanks
Hello,
You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.Regards, Libever
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i did that and they were f***** useless
EA_DavidCommunity Admin
Hi inamyki,
Just to check, are you logging into battlelog from Origin? Are you using the same account that you're posting on now?- Approved
Yes, I am logging into battlelog from origin and I am also using the same account for bf4 that I am using to post here.
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I have the same problem :/
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Had the same problem when i used a VPN and disabled it before going ingame, if you are using a VPN try to have it connected all the way until you are ingame for it to be activated properly. Then when you have the game activated you can lose the VPN.
- EA_David
Thanks, oliwe. As far as I can tell, quite a few who are reporting similar issues are using VPNs. Part of the reason we're not so fond of them. 🙂
Edit: We also have reports of players who have this issue who still have the beta installed. Uninstall this and then restart Origin, and check if the issue persists.
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I am not using VPN I don't even know what VPN is :womanfrustrated:
- Approved
Try to exit and reenter origin.
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