@WendigoVP wrote:
So I am trying to hop on to BF4 to play some online for the first time on my new Xbox series X, I just downloaded the game and tried to hop in. It says that I need to sign in, so I try to. I get the error message saying Your accounts cant be linked because the EA account for "my email" is already linked to the following Xbox live profiles. It then lists my gamer tag. The issue is that WendigoVP is the gamer tag I'm on right now and the email is the one I am trying to sign in with, so what's the issue here? I talked with support and they said "I checked your account and I did not find this issue there." I dont understand why its giving me an error. Image of error attached below.
[Edit: All caps removed from title - ElliotLH]
Hi @WendigoVP ,
We have at times similar issue on PlayStation when having multiple consoles you play on. So though I am not deeply familiar with MSFT Xbox, you should be careful to not have the auto sign-on enabled on your old xbox. And the old xbox should also no longer be your "master HOME account holder". This should instead be created and moved to be your new Xbox X, if that is from where you want to utilize your Xbox Live services going forward. E.g. the GOLD subscription does only allow one HOME console at a time. So you need to 'downgrade' your old one. If your BF4 gaming is linked to your Xbox Live subscription, then this could be the cause of your current error situation.
As said, I am no xbox expert, but have had similar messaging when moving across multiple PlayStation consoles, where I was the 'master account holder' in the family.
