Aries Dog Tag not received after completion
Last month I was given a chance to complete some of the Zodiac dog tags that I had missed, and I completed the Aries dog tag but still haven't received it. Please help.
Forum Discussion
Hello @SlamJamma,
Sorry to hear about the issue you're experiencing.
Have you logged into your platform first to see if the dog tag was there? Sometimes if you check the Companion App on mobile first, it does not show up until you log in on your platform.
Also, have you tried playing a couple rounds of any game mode, so your account syncs?
If you're still having an issue, I suggest contacting a Tech Support Specialist via EA Chat, and they can definitely assist you with this.
Here is the link:
https://help.ea.com/en/contact-us/
Again, sorry for any frustration this may have caused.
Hope this helps.
Thanks 🙂
Sorry to hear about the issue you're experiencing.
Have you logged into your platform first to see if the dog tag was there? Sometimes if you check the Companion App on mobile first, it does not show up until you log in on your platform.
Also, have you tried playing a couple rounds of any game mode, so your account syncs?
If you're still having an issue, I suggest contacting a Tech Support Specialist via EA Chat, and they can definitely assist you with this.
Here is the link:
https://help.ea.com/en/contact-us/
Again, sorry for any frustration this may have caused.
Hope this helps.
Thanks 🙂
