Product: Battlefield 1
Platform:PC
Summarize your bug all australian servers crashing
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? load into australian server
What happens when the bug occurs? disconnected from server
Please select your region Australia
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number 1080ti
Enter RAM memory size in GB 32
disconnected from servers non stop
Same here, this started Wednesday and we only had some play time yesterday. Today, Sunday down again.
oceania games have been crashing for last 4 days for me ,
Join a game and 15 minutes if lucky you get kicked , server goes .
people will be leaving this game from oceania if you do not fix this ,it seems to start working around 10 pm Australian time.
Then nothing until that time works , continual shut down of servers.
This anything to do with the attcks on usa ? you using our server power for the usa to compensate?
Update from chat tonight. Sounds more promising than some of the other chat sessions I've read here recently.
Thank you for contacting EA HELP, my name is Danish, may I start with your first name please?
you
Donald
Danish Hey Donald, pleasure meeting you!
Danish Yes, we are aware of this and all the EA games are not working as of now. Entire EA servers are in maintenance. There is no need to worry all everything will be back to normal once the maintenance is over.
you
Is this the same issue that has been happening for a week now?
Danish Yeah, I have been checking the forums and I can see tons of messages from Australian and New Zealand players.
you
that's a pleasure to hear
you
The player base is very concerned why an official announcement hasn't been made yetDanish I am a gamer too and from my view that's the issue however, we are not from the network tech team as they will be the one who will know precisely what's the matter.
Danish You are correct and after this issue went viral, I think EA decided to get this sorted and previously FIFA, BF1, Madden, NHL servers however, as of now entire Ea servers are down as they decided to get this sorted.
Danish Again, cant speculate what could be the matter from last 5 days. We do not have the data as Dice will not share those data with us 
you
Do you have anything official from EA announcing they are aware and fixing the issues? Perhaps a URL or something
Danish Not as of now, if we did had any official links, I would have shared it with you. I will definitely check once asap.
you
I find it poor practice from such a large developer to leave the entire player base hanging with no information.
you
I appreciate your response but an official announcement would seem more appropriate to at least put the players at ease that something is being done to restore the service, especially in Oceania region
Danish 1000% agreed however, we think the servers which EA uses for the games are not from EA as they are 3rd party. Not sure entirely as these are crucial information. Dice should definitely compensate those players who are unable to play the game from last 7 days.
you
I am not seeking compensation, I just want to see something from EA/Dice that the issue is being looked into. That is all that any of us want.
Danish regarding EA not sharing any official statement, I have documented your case and will share your feedback. Here is your Case: 40419980 ID.
Danish Yeah, that's what we are waiting as well/ compensation is not a resolution however, if they compensate our players then, they have a pretty good reason to cheer up our players and win the trust of those players who were not able to play the game.
you
hopefully something more than "battlepacks". What a joke those are!Danish Yeah, I hope this time they need to address all the players properly with an official statements.
you
thanks for your time today. It's good to hear at least you guys are aware of it. Any feedback given to EA for an official response would be great as all we want to know is that it is being investigated.
Danish Yeah, players need to know what's happening exactly and when's it's going to get sorted. you know what I mean. They should maintain the transparency with our players as they/ you are the ones who bring's business! Customers are more then "GOD" for any company.
you
haha. Thanks again. Hopefully everything is working soon. ByeDanish Yeah, I will be looking forward too")
Danish Would there be anything else I could assist you with today?
Two weeks on and Aussie servers are STILL crashing so much for getting right on to it! Thanks EA for another fine product....
