Solved
Banned by EA for no reason and appeal was denied
Never used cheats, exploits or anything that would violate the ToS of playing the game. Yet my account was banned and when appealing it was denied, when asking for what triggered the ban they refused to provide an explanation.
This also happened on BF5, I don't see the point of buying these games if you get banned for just playing them.
Has anyone ever been in a similar situation and got a resolution?
- Hi @GUD_Kaibo_Z We can't help with bans here on AHQ I'm afraid. You can make another dispute though, and the process to contact the ToS team can be found here:
https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already
