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Anonymous's avatar
Anonymous
11 years ago
SolvedApproved

Banned for no reason?

I haven't played Battlefield 4 since December 3 and I wanted play a little, but when I tried to login I got a message saying, "You have been banned from Battlelog. If you believe this was done in error, please contact Customer Services." Since my computer is not really good enough to play multiplayer, I've only been messing around on Test Range, so how could I've gotten banned? I don't even have any type of email saying I did anything wrong.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    We on the Answer HQ do not handle bans. If you believe your Battlelog account has been incorrectly suspended/banned and you would like to dispute this action, please contact support at accountdisputes@ea.com from your registered email address.


    In the Subject of your email, please write "Banned/Suspended Account - Game/Product Name - Persona Name".

    In the Body of your email, please include the following information:
    Information of the situation
    First and last name
    Game/Product name
    Persona's name
    Where your game or product was purchased
    Banned or Suspended
    Error/Notification Message received (if any)
    Details of your dispute

    It may take up to 2-3 weeks to get a reply, but it usually doesn't take that long.

    Before it happens again, please read the forum rules here: http://battlelog.battlefield.com/bf4/forum/threadview/2832654625482390000/

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    We on the Answer HQ do not handle bans. If you believe your Battlelog account has been incorrectly suspended/banned and you would like to dispute this action, please contact support at accountdisputes@ea.com from your registered email address.


    In the Subject of your email, please write "Banned/Suspended Account - Game/Product Name - Persona Name".

    In the Body of your email, please include the following information:
    Information of the situation
    First and last name
    Game/Product name
    Persona's name
    Where your game or product was purchased
    Banned or Suspended
    Error/Notification Message received (if any)
    Details of your dispute

    It may take up to 2-3 weeks to get a reply, but it usually doesn't take that long.

    Before it happens again, please read the forum rules here: http://battlelog.battlefield.com/bf4/forum/threadview/2832654625482390000/