Battlefield 4 doesn't work.
Every time I try to play BF4 it opens up Microsoft edge and takes me to my battle log or whatever its called. Then when I try to join a server it keeps says a problem has occurred and closes BF4.
Is there any way to NOT go into the battle log when I play BF4 and how do I fix this crashing issue?
Hey!!! @Pain_Is_Living
What windows you are use...
@Pain_Is_Living Please make sure all this is up to date on your PC and if this fails to fix it for you then please let us know what windows you are on as stated by @INicexixI .... ps as well as does your laptop meet requirements to play BF4?
Battlefield 4 System Requirements ?
Minimum:
OS: Windows Vista SP2 32 bit (with KB971512 Platform Update)
Processor: AMD Athalon X2 2.8 GHZ, Intel CORE 2 DUO 2.4 GHZ
Memory: 4 GB
Graphics Card: AMD Radeon HD 3870, NVIDIA GeForce 8800GT
Graphics Memory: 512 MB
Hard Drive:
30 GB
Recommended:
OS: Windows 8 64 Bit
Processor: AMD Six-Core CPU, Intel Quad-core CPU
Memory: 8 GB
Graphics Card: AMD Radeon HD 7870, NVIDIA GeForce GTX 660
Graphics Memory: 3 GB
Hard Drive: 30 GB
Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35
Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784
Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653
Adobe Flash Player update
http://get.adobe.com/flashplayer/
Go to Punk Buster site
http://www.punkbuster.com/index.php?page=pbsetup.php
1- Download PB then extract files to your desktop.
2- Open Punk Buster folder.
3- Click on the PB setup and it will open.
4-Add your BF4 game to punk buster its at the top of Punk Buster.
5-Then update punk buster again at the top of Punk Buster.
Reboot PC test BF4
Hi. Thanks for responding. My computer is literally brand new i bought it in December. I just recently updated my punkbuster/adobe/Nvidia/ others.
My Specs as done by Dxdiag:
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: GL502VT
BIOS: GL502VT.300
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 12288MB RAM
Available OS Memory: 12152MB RAM
Page File: 7066MB used, 15325MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode
To be more specific my error report is: Battlefeild 4 has stopped working... then it forces me to close the program.
Thank you for your help.
@Pain_Is_Living The old BF4 stopped working lol no fun the find the issue but it can be done as this is my old error so I do know some things about it. It can be caused by anything from video card driver... installing to much of the crap to come from video card driver. Or it can be due to a program on your PC and sadly the list goes on. Edit... sadly this could also be a win10 issue and its updates lol you do not want my views on win10 lol. Fingers crossed this is not due to win10 :
First start with this...
If you have page file turned off on your PC then turn it back on as this can make BF4 Stopped working even with 32gigs ram.It is on by default so if you never turned it off this will not be the issue.
Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.
Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.
Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game
Origin Cloud Storage turn it off
Origin, settings, General
Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4
Reboot PC test BF4
If you still crash see information below....
Try a clean boot : run a Clean Boot: https://support.microsoft.com/en-ca/kb/929135 >This should ensure that no programs are interfering in the background.
Below are programs known to make issues in BF4
Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.
Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Asus Game First Service...ROG Game First , Razer synapse, Razer Cortex, Qualcomm Killer Service , Fraps, EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4.
Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.
If all this fails to fix it then try this...
C:\Users\your PC Name\Documents\Battlefield 4
BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.
1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.
If all this fails to fix it then we do the video card driver the way I say as it is the only way to be sure it is not from the video card driver.
Copy and past all of this to note pad and put it on your desktop...
When the time comes to install the video card driver you will be picking advanced you will only install two things from it for Nvidia cards 1- Graphics Driver 2- PhysX System and for AMD cards only check off display driver and catalyst control center. As well as check off CLEAN install
This is how you do a clean graphic driver clean install.........
Go download the free version of CC cleaner..
https://www.piriform.com/ccleaner
Install CC Cleaner.....
Now use it to clean the registry, reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none. CC cleaner will give you the choice to back up or not and the first time you run it it is normal if it finds 80 + errors in the registry as every installed or uninstalled program will leave fragments behind in registry and CC Cleaner will clean this up.
Next
Start by downloading your graphic card drivers from here,
AMD; http://support.amd.com/en-us/download
NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us
Download the one you have and save it on desktop, you are going to need it!
It is very normal for windows to install a video card driver on you this is why you must pick advanced then clean install when you get to the part to install the new video card driver. See part 2 step 2
1- press windows button,NOTE>>> Or just go to device manger and skip to step 5
2- right click my computer,
3- press property’s, you will get a new window here.
4- in the new window click device manger on your left side of the screen, you will get another new window here,
5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.
6- left click on your (graphic card name) so it’s highlighted in blue,
7- right click (graphic card name) and press property’s, you will get a new small window here,
8- in the new small window click on Drivers, you will see the name between the tabs,
9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,
10- click ok, Reboot PC
Part 2.....
1- after you have started up/ rebooted your computer run CC Cleaner again on the registry to be sure it is all clean then do the new video card driver after. Once registry is clean click on your graphic card install file,
2- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver and PhysX System as well as check off clean install
2- for AMD card only check off display driver and catalyst control center as well as check off clean install
3- when you have Installed your new graphic card drivers restart / Reboot your computer, and clean registry one last time. On a side note to help keep a PC stable it it a good idea to run CC cleaner after you remove or install any program after a reboot.
4- you’re done. Test BF4
@Pain_Is_Living Trial version starts the moment you launch the game through Origin, the timer starts. So The trial ends after seven days whether you play 168 hours or not. If it is still set to 168hrs for the trial version as one time it was this a few years back.
How long have you had the trial version on your PC? And did you ever get to play it as all? As well sadly it could very well be win10 as it is not a stable OS yet way to new and many issues. They made many changes in win10 and took away much control for the PC user so it is not like past windows OS and you could just fix things.
I haven't had the trial on my PC long. Just yesterday is when I tried to play and it and didn't work. Thus I made this thread. I have a hunch it is windows 10 because awhile ago when they released Bf3 for free on origin I downloaded it and I could play it. Couldn't not play it good mind you because that laptop was not meant for gaming, but I could play it and I was on windows 7.
@Pain_Is_Living Ok give this a try as it can not hurt....
Test your windows for errors as a clean windows install does not always make a stable windows.
NOTE: Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.
This works in all windows O/S vista Win7, Win8 , Win8.1 and win 10 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.
sfc /scannow, ever hear of it if not your going to love this, it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them / try to fix them. This little tool as well as the event viewer on a PC saved me and fully helped me fix my BF4 issues as well as saved me many a format since I found it. This is the best toy they ever put in windows.
-For win7 go to start/ bottom left screen / windows globe .. Right click in search type cmd and right click cmd pick run as administrator.
-For win 8.1 right mouse click start bottom left of screen / windows box and pick command prompt administrator.
1-Open administrator command prompt and close web pages and programs like Origin, Steam etc.
2-Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3-This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4-After its done REBOOT PC and Run sfc /scannow again even if you had no errors the first time or had errors, could not fix run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5-So if you ran it 2x and no errors your safe you can stop. If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6-If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.
NOTE-If your O/S is Win8 or Win 8,1 or win10 then you can run the next few command lines in administrator command prompt. Sadly this does not work for win vista or 7 :/ Note: After you run each command line Reboot PC.
This next part of windows scans is only for windows 8 & windows 8.1 and win 10
Reboot PC after you run each command line and close programs and web pages.
And same deal as above run command prompt administrator.
1-This command line will scan the health of your PC:
dism.exe /online /cleanup-image /scanhealth
2-This command line will restore the health of your PC and you don't lose anything on your PC :
dism.exe /online /cleanup-image /restorehealth
Note: If you get errors with the two command lines above and it cant be fixed with second command line and if you are on windows 8.1. Then use third command line but be warned it could take up to two hrs to fix your PC but it will save you a format. I had a friend test this on a PC with errors when it could not be fixed with second command line. :womanvery-happy:
This next part of windows scans is only for windows 8.1 and win 10
And same deal as above run command prompt administrator.
1-If restore heath gave you errors then you can always try this command line:
dism /online /cleanup-image /startcomponentcleanup
2-If you get Error 0x800F081F with the restore health scan then run this command line. After you reboot your PC then run third command line to be sure your windows is fully stable.
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
