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Anonymous's avatar
Anonymous
12 years ago
Approved

Battlefield​d 4 get freeze and say stop working

Hi everyone I having problems with my battlefield 4 .when I play multilayer or single player the game get freeze and say battlefield 4 stop working and showing those

AppData\Local\Temp\WERB441.tmp.WERInternalMetadata.xml AppData\Local\Temp\WERC810.tmp.appcompat.txt AppData\Local\Temp\WERCB5C.tmp.hdmp

I have windows 7 professional sp1 update

I  install  PunkBuster last Version ,and Nvidia last version and I did Repair Battlefield 4 installation but nothing happened

Please I need help .

4 Replies

  • Try a clean boot - 

    In the prompt window, type 'msconfig.'
    When you have finished typing, click OK. At this point, you should now see the multi-tabbed System Configuration dialog box.
    Click on the 'General' tab
    Choose the 'Selective startup' option
    Uncheck the 'Load startup items' box.
    Open the 'Services' tab.
    Check the 'Hide all Microsoft services' option at the bottom of the tab.
    Click the 'Disable all' button.
    When prompted, restart your computer. 

    You may have to do this everytime it  crashes if dose not let u play the game after the crash that is if can't task manager end it.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    i already cleaned the boot and I  install  PunkBuster last Version ,and Nvidia last version and I did Repair Battlefield 4 installation i try everything but nothing happened

    and still Battlefield 4 get freeze and say stop working during the game.

    my pc is

    windows 7 professional sp1 update

    Intil core i5 3570k CPU 3.40 GHZ

    Memory 8 GB DDR3  (2133)

    video card 660 Nvidia 2GB

    OCZ Vertex 4  256GB SSD

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    same problem here. and here my punkbuster test report:

    Checking user is Administrator    

    OK

    Checking Administrator privileges 

    OK

    Opening Service Control Manager   

    OK

    Searching for PnkBstrA             Found -

    OK

    Extracting PnkBstrA service       

    OK

    Verifying service authenticity    

    OK

    Installing PunkBuster service     

    OK

    Installed at "C:\Windows\system32\PnkBstrA.exe"

    serviceInstallFile does exist

    Checking PunkBuster service status

    STOPPED

    Starting PunkBuster service       

    OK

    Adding firewall rule for PnkBstrA 

    OK

    Adding firewall rule for PnkBstrB 

    OK

    Installation Finished.

    Please click "Next" to test the PunkBuster services.

    Starting PunkBuster Service Tests (v0.993) (11/03/13 01:34:49)

    Checking OS

      Windows NT 6.1 (build 7601, Service Pack 1) 64-bit

    Checking PnkBstrA service status  

    RUNNING

    Checking PnkBstrA Version         

    OK (1036)

    Extracting "PnkBstrB.exe" to:

       "C:\Users\MisterXMissY\AppData\Roaming\PnkBstrB.exe"

                                      

    OK

    Checking firewall settings        

    OFF

    Is PnkBstrA explicitly allowed?

    C:\Windows\system32\PnkBstrA.exe  

    NO

    Is PnkBstrB explicitly allowed?

    C:\Windows\system32\PnkBstrB.exe  

    NO

    Checking if PnkBstrB is running   

    NOT RUNNING

    Getting port for PnkBstrA         

    OK (44301)

    Opening socket for packet send    

    OK

    Sending version packet to PnkBstrA

    SENT

    Receiving version from PnkBstrA   

    OK

    Received 6 bytes from 127.0.0.1:44301

      Response = 10234 (ms) Version = v1036

    Getting PnkBstrB install instance 

    OK

    Sending start packet to PnkBstrA  

    SENT

    Waiting for packet from PnkBstrA  

    OK

    Received 3 bytes from 127.0.0.1:44301

      Response = 14296 (ms) PnkBstrB started.

      Load SUCCESSFUL.

    Watching for PnkBstrB instance change 🏈

    CHANGED 🏀

    Getting port for PnkBstrB         

    OK (45301)

    Sending version packet to PnkBstrB

    SENT

    Receiving version from PnkBstrB   

    OK

    Received 5 bytes from 127.0.0.1:45301

      Response = 3047 (ms) Version = 2308

    Checking PnkBstrK driver status   

    NOT FOUND

    Manually stopping PnkBstrB        

    STOPPED

    Removing test PnkBstrB file       

    OK

    ----------------------------------

      Tests finished.

    any help??