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attero_victus's avatar
attero_victus
7 years ago
Solved

Battlefield 1 - crash - no error message/has stopped working

Battlefield 1 crash - no error message - a workaround

Heya guys,

The most annoying and criptic issues - BF1 crashes with most of the Ryzen 5 processors and with a combo of a GTX 1060

Besides having this issue on the Multiplayer (i thought that might be a serverside issue or something related to that), i also had this issue in the Singleplayer campaign mode.

I've been doing allot of digging regarding this issue, and i came across a tiny advice, to set up the RAM frequency from default value (or whatever value you currently have) to 2133mhz.

Before this i've also tried ALL the possible troubleshooting regarding reparing the game, updating the drivers, etc. and they did not work, so i figured what the hell...

I restarted my PC, went to BIOS and changed the frequency to the value mentioned above.

I took the game for a test run and it worked fine and it still does. 

I REALLY hope that... (the overlord) EA could fix this... SOON, as from what i can tell from the REDITT posts... and from this EA ANSWERS HQ, all Ryzen users are having this issue.

BTW, i also attached my DXDIAG file.

Hope this helps, and guys please keep me posted about further updates... just don't screw up the BIOS settings that much, mkai ?

battlefield 1
  • Draxonfly's avatar
    Draxonfly
    7 years ago

    There was another update after 1803, a small quality update KB4284835.

    See if you have that update installed  - settings / Update & Security /  View Update History

    If so, try uninstalling that update and see if it helps.

24 Replies

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @attero_victus,

    Not sure which version of Windows you're running at the moment.

    However, I've heard that force updating to Windows 1803 has solved this issue for a lot of people.

    If you haven't done that yet, try that, and let us know how the game works.

    Thanks 🙂 

  • JaunDarc's avatar
    JaunDarc
    7 years ago

    hey @iluminatethesky

    i also have the same problem (and also running a ryzen 5 and gtx 1060) 

    i checked my windows version and it is 1803...

    still get crashes, any idea what the cause is?

    thanks in advance

  • Draxonfly's avatar
    Draxonfly
    Seasoned Veteran
    7 years ago

    There was another update after 1803, a small quality update KB4284835.

    See if you have that update installed  - settings / Update & Security /  View Update History

    If so, try uninstalling that update and see if it helps.

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @JaunDarc,

    Sorry you're experiencing the same issue.

    Have you tried manually Uninstalling/Reinstalling Origin?

    You can do so here:

    https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

    I would also recommend trying to run Origin as Administrator, and the Battlefield 1 exe file in your program files.

    Make sure you have the Origin In-Game Overlay turned off in the Launcher, and the Battlefield 1 game properties in Origin.

    Last thing you can try is uninstalling/reinstalling Battlefield 1, once you've tried all the steps above.

    Hope this helps.

    Thanks 🙂 

  • Moskolonel's avatar
    Moskolonel
    Legend
    7 years ago

    On the french forum one player uninstalled the update KB4284835 and for now he have no more accidental crash.

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