Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

Battlefield 1 - Freezing/Lag Issues (PC-Origin)

Every time I play campaign or operations, I cannot play for more than 1 minute before the program freezes for ~5 seconds. Audio keeps running as normal, but video and gameplay freezes. I turned all the video settings to their lowest settings, no improvement. I turned of in-game Origin, no improvement. Turned off Origin cloud sync, no improvement. Played through campaign prologue and first 3 segments of first campaign story, no improvement. Switched servers on operations/multiplayer, no improvement. This is incredibly frustrating, as the beta ran flawlessly (sans the normal beta glitches) and I cannot play the campaign nor operations. Multiplayer is also bad. The freezing (mentioned earlier) lasts ~2-5 seconds at intervals of ~1-2 minutes. The entire duration of the multiplayer match, the FPS on-screen warning light is on (intermittently going to the severe light) along with either the packet loss or latency warning light (which also, intermittently, go to the severe light). I chatted with EA tech support earlier and they suggested I move my game files from My documents to my desktop and launch the game. This did not change the freezing pattern, but did erase my single-player progress.

4 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @Mister_Squeaky Hmm, you can move back the progress file to its previous location. It sounds like the steps recommended were intended to reset your settings to default, and that's clearly proven to be ineffective. 

    Can you try running the performance monitor while you play (play in windowed and tab to the monitor), and see if it displays any obvious regular bottlenecks?

    https://technet.microsoft.com/en-us/library/cc749115(v=ws.11).aspx

    Also if you post your dxdiag that could help provide additional context. 

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/


    Thanks. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_David My original post had my Dxdiag attached to it. I will see if any bottlenecks appear while I'm running the game and report back 

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_David I just ran the performance monitor on campaign. On average, 98% of the processor was used to run the program. When the game would freeze, 100% of the processor was used. The game also took up 100% on launch. It should be noted that running the program in windowed mode GREATLY improved the time between freezes.

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_David I attempted to fix the freezing problem by enabling Vsync (not adaptive Vsync) and enabling Dx12. After enabling Vsync (not adaptive, just plain 'ol vsync) and enabling Dx12, I was able to play campaign (in windowed mode) with no freeze ups. Operations was similar. In fullscreen, the game froze twice and in windowed it froze 3 times (the latter three were as sectors were lost/gained). Multiplayer, however, did not share the same drastic improvement that campaign and operations did. On a US server, the game froze eight times (4 times in fullscreen 4 in windowed) on the pigeon mode. On an Italian conquest server, the game froze 10 times all in windowed mode. (one of which was when I was crossing barbed wire and the freeze resulted in killing my character). I tracked my CPU percentage while playing campaign, operations, and multiplayer and they all used about  99% of the computing power (campaign using 98%). Interestingly, the game did not freeze in campaign when CPU usage hit 100%, but did freeze in operations and multiplayer.