Forum Discussion

Anonymous

9 years ago

Solved

Battlefield 1 Access Denied Error

When I enter battlefield 1 I sign in like normal and then when I go on anything multiplayer it says access denied and I was wondering if anyone had figured out a solution to this problem yet.

battlefield 1

EA_David
9 years ago
@gillysuit_J From what I can see if appears that the account in question is underage. If this is in error, perhaps support can help you out.

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

@activationlfalls If you're getting this error message, it seems to be related to ineligible accounts, contacting support seems to be the way forward.

@steriod_child This sounds like a completely separate issue. You can try using the server browser as a test, and if it's ineffective you can try the troubleshooting steps in this article.

https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/

Anonymous

9 years ago

Im having the same problem, I'm not banned, I have good connection and I'm the right age and have Xbox live

Anonymous

9 years ago

Same here. I'd been playing online multiplayer for a week or so with no problems. Then suddenly a few days back I can no longer log on: access denied as OP says. Can't read news, use Store, etc. Other multiplayer games work fine, my Xbox Live account is up to date, I'm plenty old enough...

Anonymous
9 years ago
OK, I fixed mine. Unplug router, wait 5 minutes, then plug back in. All systems go.
- EA_David
  Community Admin
  9 years ago
  Hi, is anyone still encountering this issue today? Can you try the router power-cycle step LittleSmolin mentions?
  
  Thanks.
  - Anonymous
    9 years ago
    When trying to play multiplayer on Battlefield1 I am getting an access denied message. I have uninstalled and reinstalled the game, I have have turning the router off as mentioned in previous posts. Still no joy, anybody have any ideas
- Anonymous
  9 years ago
  Tried resetting the router and restarting Xbox but that did not work
  - EA_David
    Community Admin
    9 years ago
    @reitowen17 Have you ever been able to play on your system? Or have you always been affected by this?
    
    Please make sure that you have an active Xbox Live Gold subscription and that you're not playing on an underage account.
- Anonymous
  9 years ago
  didn't work for me
vSymxz
6 years ago
Yeah it says access denied, any help??
- EA_Atic
  DICE Team
  5 years ago
  I'm closing this thread to stop it being necroed.
  
  If you have any issues with Battlefield 1 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.
  
  For account issues please reach out to EA support: https://help.ea.com/en/contact-us/
  
  /Atic