@SDChelo77 I'm afraid not as there isn't anyone who can view your gaming account or check/provide codes. I do know that EA Help will sometimes direct people here to make a report if the agent can't resolve the issue themselves, but they shouldn't be telling people that account issues like this can be fixed here. I guess there are a few issues here, like the age of the code and it being redeemed already against another account which has since been deleted, which are making it more difficult to resolve.
Out of interest, which retailer did you buy it from originally? The only other thing I can think of at the moment is that it might have been sold on to you after being redeemed, if you used a site like CD Keys or so on, as that's happened before.
