Multiplayer in Trial Version now works for me, after the patch
Guys n gals, i just tried to get my trial time back , no dice..!(pun intended!)
but requested a refund and got it striaght away.
I suggest that you try it too, its only a few quid or dollars but at least its the gesture that counts and may ease your anger. :-)
here is the transcript.
Tej: Thanks for contacting EA Customer Experience, my name is Tej. How may I assist you today?
Tej: Hi there
you: hi, My battlefied 1 trial has an issue where i can not play the multiplayer. I used about 3 hours trying to figure it out until i found it was a game wide issue. May i have my trial time back
Tej: Oh, that's unfortunate, I apologize for the inconvenience that may have caused. I'll do my best to figure out a solution for you.
Tej: I understand that you are looking for Trial time
Tej: I will surely assist you. Before that may I know your name to ease our conversation?
you: stuart
Tej: Nice to meet you stuart.
Tej: I would like to guide you that Trial time cannot be Reset and no extra time would be added
Tej: There are no options to add the Extra trial time
you: in that case may i have a refund as this was the reason that i bought the subscrition.
you: hello
Tej: Refund of the subscription
you: yes or maybe a free month
you: i think it would be the right thing to do
Tej: May I have the Order number ?
you: please tell me where i would find it
Tej: In Origin Transaction history
you: ok thank you , i will find it right now
you: i just have to start up my desktop pc
Tej: Sure take your time
you: order number 1************2
Tej: Thanks
Tej: Refund has been Progressed
Tej: Cheers!!!
you: ok thank you for your help
info: Your chat transcript will be sent to [edit: email address removed] at the end of your chat session.
@mistachicken wrote:
Guys n gals, i just tried to get my trial time back , no dice..!(pun intended!)
but requested a refund and got it striaght away.
I suggest that you try it too, its only a few quid or dollars but at least its the gesture that counts and may ease your anger. :-)
here is the transcript.
Tej: Thanks for contacting EA Customer Experience, my name is Tej. How may I assist you today?
Tej: Hi there
you: hi, My battlefied 1 trial has an issue where i can not play the multiplayer. I used about 3 hours trying to figure it out until i found it was a game wide issue. May i have my trial time back
Tej: Oh, that's unfortunate, I apologize for the inconvenience that may have caused. I'll do my best to figure out a solution for you.
Tej: I understand that you are looking for Trial time
Tej: I will surely assist you. Before that may I know your name to ease our conversation?
you: stuart
Tej: Nice to meet you stuart.
Tej: I would like to guide you that Trial time cannot be Reset and no extra time would be added
Tej: There are no options to add the Extra trial time
you: in that case may i have a refund as this was the reason that i bought the subscrition.
you: hello
Tej: Refund of the subscription
you: yes or maybe a free month
you: i think it would be the right thing to do
Tej: May I have the Order number ?
you: please tell me where i would find it
Tej: In Origin Transaction history
you: ok thank you , i will find it right now
you: i just have to start up my desktop pc
Tej: Sure take your time
you: order number 1************2
Tej: Thanks
Tej: Refund has been Progressed
Tej: Cheers!!!
you: ok thank you for your help
info: Your chat transcript will be sent to [edit: email address removed] at the end of your chat session.
You CAN get your money back for a month's access.
I did it through the chat rooms.
Please see the above transcript and please if they argue quote anything from me or above. You have my full permission.
