Whenever I try to play Battlefield 1, sometimes at launch, sometimes not, I get this error: http://imgur.com/a/Yp0VQ and my game crashes.

@EA_Barry Hey a response! A lot of people (thousands) are complaining about this error (me included) on this ''mega'' thread: HERE. We tried EVERYTHING, but still no success, nor a response from EA/DICE.

Hi also sharing the test in that thread : https://forums.battlefield.com/en-us/discussion/38131/directx-function-error-nvidia-still-not-fixed-no-statement-from-ea-24-10-16-14-35-cest/p59 Users still have also the crash after the installed patch from today. best hawkie

@EA_Barry Sorry but I'm not trying to be rude but it isn't working, you guys should check out the MEGA THREAD and give a statement or at least a reply. Literally thousands or people are reporting it, yet NO answer. https://forums.battlefield.com/en-us/discussion/38131/directx-function-error-nvidia-still-not-fixed-no-statement-from-ea-24-10-16-14-35-cest/p59

Problem still exists. People have basically tried everything possible on their end. To no avail. This is a list of things that have been tried already: - Repaired BF1.- Deleted, re-downloaded and reinstalled BF1 completely.- Deleted settings (BF1 Folder in Documents).- Updated Windows 10- Ran the game as Admin.- Installed newest drivers (375.63).- Tested previous drivers (375.57).- Tested previous drivers (373.03).- Tested previous drivers (372.90).- Cleaned drivers before each new install (Display Driver Uninstaller Safe Mode).- Disabled DX12.- Toggled GPU Memory Restriction ON/OFF.- Tried lowest settings.- Switched from Fullscreen to Borderless.- Greatly underclocked GPU Core (-105Mhz) / Mem (-628Mhz).- Overvolted (+12.5mV), raised max power and temp target of GPU.- Reinstalled VC Redist.- Checked GPU temp (65°C full load ingame, so not really hot).- Stress tested my GPU using Furmark: no issue.- Set gametime.maxvariablefps 60 (and 61, 80, etc...)- No MSI Afterburner or any similar program running in the background.- Very clean Windows 10 install with minimal programs running in the background.- Disabled Origin in-game.- Uninstalled Geforce Experience.- nVIDIA control panel: Power management mode – prefer maximum performance- nVIDIA control panel: Threaded optimization – off- nVIDIA control panel: Triple buffering – off- nVIDIA control panel: Vertical sync – off- nVIDIA control panel: Maximum pre rendered frames – 3- Removed my GPU physically for 30s and cleaned the dust.- Updated motherboard bios, drivers and reset bios settings.- Disabled Intel SpeedStep/EIST in BIOS.- Turned off DVR in Windows 10's XBox App.- Disabled Memory XMP profile in Bios.- Did a MemTest, found no error.- Applied the Regedit Fix So far, hundreds of people came into the thread to inform they also have this problem. People with all kinds of rigs, operating systems and graphics cards. 600 series, 700 series, 900 series, even brand new cards like 1080s. And it's not even just Nvidia cards, there are people with AMD cards as well (which makes some of us doubt that it's the Nvidia driver's fault). And as usual people who find their way into the forum and actually reply are just the tip of the iceberg. So I guess it's safe to assume that literally thousands over thousands of your customers encounter this error. We tried everything, even things no user should ever do to an otherwise stable system (e.g. tampering with BIOS settings, clockings, voltages and the registry - personally, I'm not willing to do any of that), just to get BF1 to run stable. Nothing could solve it. We're really at the end of our wits and possibilities here. Yesterday, I didn't even simply get the usual application crash and error message that would just require me to forcefully end the processes in the task manager and restart Origin and the game, it would even hard crash heavily, giving me a black screen for several seconds until throwing me back to the boot sequence. This cannot be healthy for the PC. I'm actually worried to play your game! Please investigate and try to fix it. We can't. No one has a clue what is going on or causing this. It might happen after 3 seconds or 3 hours. It's completely random from what we know. And please communicate this to your customers wherever you can. And if playing the game possibly damages our PCs, then please warn us about it! Also inform your customers to not tinker about their BIOS, clockings, voltages or registry. There are lots of people out there that might try this in hopes of a solution, but have no clue what they're doing, because they're so eager to play the game properly.

We installed it already several time with Display Driver Uninstaller (for clean install) and with advanced option. Nothing fixing problem please check forum link if you wanna know what we are tried.

Battlefield 1 DirectX Memory Error

23 Replies

EA_Barry
Community Manager
9 years ago
@caboosetheruskie

You might try running the 375.57 video driver installation again but this time choose custom/advanced install and then select the option for 'Clean Install'. That will remove any previous, old driver components that could be causing a problem. Additionally, you might want to deselect driver components you do not want such as GeForce Experience and the 3D items.

Do let us know if this clean install prevents this error, thanks.
Ricotiene
9 years ago
@EA_Barry

Hey a response!

A lot of people (thousands) are complaining about this error (me included) on this ''mega'' thread: HERE.

We tried EVERYTHING, but still no success, nor a response from EA/DICE.
Anonymous
9 years ago
We installed it already several time with Display Driver Uninstaller (for clean install) and with advanced option. Nothing fixing problem please check forum link if you wanna know what we are tried.
Lord_Wolfpack
9 years ago
@EA_Barry

Tried this several times with no win, certain maps cause more crashes than others such as Monte Grappa or Ballroom blitz, there's a massive thread on the Battlfield forums complaining about it, last time I checked it had over 40K views and 900 reply's yet there has been no official statement from DICE?

Lowering my settings to Low with mesh quality on Ultra made my game more stable, managed to finally play a full game on Monte Grappa without crashing.

https://forums.battlefield.com/en-us/discussion/38131/directx-function-error-nvidia-still-not-fixed-no-statement-from-ea-23-10-16-14-56-cest/p1

Small little add on, I've noticed FPS drops prior to a crash and sometimes my game constantly running at 30FPS for a period of time, tabbing out normally fixes my FPS issue. Feels like the game doesn't scale well for cards at 2GB.
Anonymous
9 years ago
@Lord_Wolfpack @caboosetheruskie @solidhammer @Ricotiene @EA_Barry Moved to the BF1 forum, might be more ideas here.
hawkiehawk
9 years ago
Hi Barry,

made that, clean install with the new driver. Critcal map "Monte Grappa" after 10min gamply crash on DX error.

My GPU Asus 770 not tuned or anything, 16GB RAM, W7x64; 4770k I7.

The driver 372.90 was until now the best to play. but also crashes randomly ... but not so often ...

Hope you guys can help or nvdia.

BR hawkie
EA_Barry
Community Manager
9 years ago
@hawkiehawk @caboosetheruskie @Lord_Wolfpack @solidhammer

I just fired up Origin and there was an update for BF1. The only info I have on that right now is that it is a 'stability' update. Can you update your game and report back here on any change please?
hawkiehawk
9 years ago
Hi Barry,

first feedback : Played 3 rounds incl. Monte Grappe with 64 Players, Ultra Settings !

My NV 770 2GB / GPU Temp is at 78C, The GPU Fans seems very busy but ok with no crash

Nvidia Driver : 375.63

Nvidia Exp : 3.0.7.34

OS W7 x64

Ingame adv BF1 selection -- > GPU Memory restriction :"Yes". ( Will test it with off later ).

So i will test more... keeping you updated

but for now the three rounds no crash or DX error .. :-)

best hawkie.
hawkiehawk
9 years ago
Hi Barry,

coming back again with not so good news.

Monte Grappa crashed with DX error also another map.

Its really strange. Hope you can help us.

My card or rig is not tuned just in the base setups ...

best hawkie
hawkiehawk
9 years ago
Hi also sharing the test in that thread :

https://forums.battlefield.com/en-us/discussion/38131/directx-function-error-nvidia-still-not-fixed-no-statement-from-ea-24-10-16-14-35-cest/p59

Users still have also the crash after the installed patch from today.

best hawkie