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xXanaphia's avatar
8 years ago
Solved

Battlefield 1 Dxdiag problem and program stopped running

Hello 

I bought BF1 a few months ago. The problem with the picture is when I enter every game. He's making a mistake in about 15 minutes and throwing me out of the game. Sometimes I get the error that the program stopped working. I have read similar articles in the forums. I tried almost everything but it did not work.

(My system requirement is on the Screenshot)
I'm glad to you for help me.

  • @xXanaphia


    @xXanaphia wrote:

    What should I do with this problem. This is really annoying.


    It depends on how fare you want to go.

    First lets try the last "easy" troubleshooting step I can think of here. 

    Create a new Windows user account (Administrator) > reboot > logon to the new account > test.

    Here is what you can do (unless you know someone who can perform some serious debugging on your machine on side.) if that also don't works: (Test after each step)

    • Preform a clean installation of the game. (Deinstall with Revo (free version, read the guide) > reboot > Install running Origin as Administrator)
    • Preform a clean installation of Origin. (Guide)
    • Preform a repair installation of Windows 10. (Back up all important data before)
    • Preform a fresh installation of Windows. (Windows 10 > newest drivers for all your hardware > system updates > Origin > the game [and noting else at this point!].)

    If that all fails you need to lock at the hardware side. Start with MemTest.

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