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Anonymous's avatar
Anonymous
8 years ago

Battlefield 1 Freezes mid game (forces me to reboot)

Hey support, I was away on a holiday for 5 months and only yesterday updated my PC with all the new drivers etc. But now while I am playing BF1 my PC crashes mid game. No blue screen or anything the game freezes and my PC just stops responding so had to restart it again. I have uninstalled Origin completely and then installed it again. Did the same with my wireless drivers but still getting the same issue. Can you please let me know what is the issue and how I can fix it? Thanks

9 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    yep dude tried it..........
  • Anonymous's avatar
    Anonymous
    8 years ago

    Tried everything instead of a complete uninstall and reinstall. Didn't work

  • ragnarok013's avatar
    ragnarok013
    Hero+
    8 years ago

    @Anlaf_Cununc wrote:

    Tried everything instead of a complete uninstall and reinstall. Didn't work


    What are your PC specs to include OS? If using Win10 are you using Direct X 11 or 12? Do you get any error messages or error codes when the crash happens? Are you using any third party software for gaming such as MSI afterburner, Shadow play for NIVDIA cards etc? Are you using crossfire or SLI, or is you CPU or GPU overclocked?

  • Anonymous's avatar
    Anonymous
    8 years ago

    What are your PC specs to include OS?

    Intel Core i7-6700 4.0Ghz

    MSi Geforce GTX1080

    16GB 3000Mhz

    512GB PCI-e SSD

    Asus Maximus VIII Hero motherboard

    TP-Link Archer AC1900 wireless card

    Dell S2716DG 27" monitor

    Corsair Hydro Series H100i v2 liquid cooler

    If using Win10 are you using Direct X 11 or 12?

    DirectX 12

    Do you get any error messages or error codes when the crash happens?

    Nope

    Are you using any third party software for gaming such as MSI afterburner, Shadow play for NIVDIA cards etc?

    Nope

    Are you using crossfire or SLI, or is you CPU or GPU overclocked?

    CPU is over clocked 

  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    8 years ago

    Hey... { @Anlaf_Cununc }

    Am really sorry for thous problems you can try this: These steps should help you!

    -Check the minimum system requirements of the game against your computer (Windows/Mac) and update any drivers that are out-of-date.
    -Unplug all USB devices (aside from the mouse and keyboard) and try the game again.
    -Disable the Origin in-game overlay (IGO).
    -To do this, launch the Origin client, then go to the Origin menu, Application Settings, Origin In Game, and then uncheck "Enable Origin In Game."
    -Update the game.
    -Repair the game install.
    -Update your system (Windows/Mac)


    [ Am not working for EA, If is answer good please Grant XP or accept as Solution ].

    [ Thanks for using EA ANSWERS HQ! ].

  • CLEAR ORIGIN CACHE :
    1. Press Windows Key + R then type C:\ProgramData
    2.Open the ProgramData folder, then the Origin folder, and delete all the files and folders except for LocalContent.

    https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/


    UPDATE AND REPAIR GAME THROUGH ORIGIN :

    1.Sign-in to Origin .
    2.Go to My Game Library
    3.Right-click on Battlefield 1
    4.Select Update/Repair Game .

    FLUSHED DNS :

    1.Hold down the Windows Key and press X
    2.Click Command Prompt (Admin).
    3.When the command prompt opens, type ipconfig/flushdns and press enter.
    4.Type ipconfig /registerdns and press Enter
    5.Type ipconfig /release and press Enter.
    6.Type ipconfig /renew and press Enter.
    7.Type netsh winsock reset and press Enter.
    8.Reboot your computer.

    PORT CONFIGURATION :

    Open these ports on your router . 
    80, 443, 5222, 9988, 17502, 20000-20100, 22990, 42127

    3659, 14000-14016, 22990-23006, 25200-25300

    SETUP A STATIC IP :

    https://portforward.com/networking/staticip.htm

  • Anonymous's avatar
    Anonymous
    8 years ago

    Tried all the steps mentioned above and now I have finally uninstalled the game and downloaded Origin from scratch and have begin the new download of BF1. Absolutely disgusted that I had to do it as it takes ages for the game to download. Origin has so many issues compared to steam and one should not have to keep doing this to play a game

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hello @Anlaf_Cununc 

    I am really sorry for those troubles with Battlefield 1. And can totally see, why you are frustrated with this. Let us know, if reinstall will resolve this for you. I wonder if you have installed some major system updates during those 5 months? 

    Cheers,

    Archi