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Hitmanllll's avatar
Hitmanllll
Seasoned Rookie
9 years ago
Solved

Battlefield 1 freezes my PC constantly (not playable)

So I recently start playing BF1 and it freezes my pc completely all the time no matter if i play singleplayer or multiplayer.

It happens in menus, in loading scree, in middle of the play, simply it's unbearable. The game freezes - screen freezes, music continues some few seconds then stops, then i can't do anything except hard-reset from button. This is occurring on 30min-1hour...depends..

My config:
Windows 8.1 (fully updated)

Intel i7 4770

32gb Kingston Savage ram ddr3 1600mhz

GTX 770 ti DX11

SSD Samsung

Gigabyte MB Z87X-UD3H (Latest BIOS)

I tried almost everything "in the book":

- Changed graphic settings in game settings from auto, to max, to min (doesn't change a thing in the freezings)

- Already have latest drivers GPU, latest windows update, Origin and BF up to date

- Changed and disabled from the nvidia drivers menu some things like Antialising to OFF and GPU to "Maximum performance" instead of "Balanced

- Tried running the game as admin

- Tried windowed / full screen (it does not change a thing)

- Used optimize option from nvidia control panel

- I`m monitoring my cpu/gpu temperature and never exceedes 60 for cpu / 80 for gpu (which is totally in the safety range)

So as you see i tried everything and i`m sick and tired of doing anything else as I don't see a solution.

My DxDIag is attached.

Please help.

battlefield 1
  • Hitmanllll's avatar
    Hitmanllll
    9 years ago

    Thank you for the offered help guys.

    I have found a solution and probably everyone that have the same problem as I do (with nvidia) this might help you. First, as I suspected that problem was in the game itself or the (Nvidia drivers ?) and it came up i was right.

    What i've tried and didn't work:

    - Preciously I did everything in fine tuning in-game and windows options - to troubleshoot the problem (anything that might come up on your mind). Nothing worked

    - Then I tried removing all hardware things that might cause the problem (I just unplugged any unnecessary plugs into usb, such as headphones, wireless mouse, TV (from the HDMI slot) etc..). Nothing worked

    - I also reinstalled nvidia drviers, added windows 8.1 all optional updates, update all cpu/mb drivers to latest. That also didn't work

      

    Finally the SOLUTION it self was the nvidia HOTFIX (and how to apply):

    - I have reinstalled the drivers using this software (very simple to use): http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    - And the most important thing, the NVIDIA HOTFIX driver link: https://nvidia.custhelp.com/app/answers/detail/a_id/4293

    I really hope that this will help you guys

10 Replies

  • WinCheeto710's avatar
    WinCheeto710
    Rising Vanguard
    9 years ago

    I have the same problem here. I have AMD 380x with latest drivers installed. Come on EA multiple people are having this problem.

  • Hitmanllll's avatar
    Hitmanllll
    Seasoned Rookie
    9 years ago
    Thank you man. I'ts nice to know that it's not problem with my pc only and that is a global problem. Let's hope that it's going to be fixed soon
  • Hitmanllll's avatar
    Hitmanllll
    Seasoned Rookie
    9 years ago

    Still having the issue. Is there any EA person that can help me on this? God knows what i`'ve tried and still having this frustrating error......i`m really disappointed from this game and EA.

  • sebbong's avatar
    sebbong
    9 years ago

    try turning origin in game off as this causes alot of issue with games. Specially BF games.

  • Hitmanllll's avatar
    Hitmanllll
    Seasoned Rookie
    9 years ago

    Already did that, I've also disabled nvidia shadowplay. Nothing works. I've even unplugged my TV from the 2nd port.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Hey Hitmanxmk

    I have the exact same problem high end PC had a full diagnostic stress test performed on my pc by myelf and then someone else just to be safe. It is a battlefield 1 issue that did not exist in the beta but has come up since the main release.

    SOLUTION: I found that if i only use 1 stick of 8gb ram the problem goes away. Does not matter which stick or slot I use so its not a hardware issue. Not an ideal fix but i have had this problem for months and this is the only thing that works for me.

    Hope that helps
  • Anonymous's avatar
    Anonymous
    9 years ago

    I was having this problem today, it would spend about a minute registering any interaction with the menus, I think the issue might have been caused by me Alt tabbing out of the game and it being resized, I fixed the menu issue as I couldnt get into a game through the broken menus by running the game in a window (Alt+ enter) on any of the borked menu screens and then while in windowed mode selecting fullscreen borderless or whatever setting is your default, from the video settings. 
    Once the game resized it ran normally. 
    This might not help you folks but after checking here and seeing the only other method i spotted involved taking out ram from your case it might be worth trying this first. 

  • Hitmanllll's avatar
    Hitmanllll
    Seasoned Rookie
    9 years ago

    Thank you for the offered help guys.

    I have found a solution and probably everyone that have the same problem as I do (with nvidia) this might help you. First, as I suspected that problem was in the game itself or the (Nvidia drivers ?) and it came up i was right.

    What i've tried and didn't work:

    - Preciously I did everything in fine tuning in-game and windows options - to troubleshoot the problem (anything that might come up on your mind). Nothing worked

    - Then I tried removing all hardware things that might cause the problem (I just unplugged any unnecessary plugs into usb, such as headphones, wireless mouse, TV (from the HDMI slot) etc..). Nothing worked

    - I also reinstalled nvidia drviers, added windows 8.1 all optional updates, update all cpu/mb drivers to latest. That also didn't work

      

    Finally the SOLUTION it self was the nvidia HOTFIX (and how to apply):

    - I have reinstalled the drivers using this software (very simple to use): http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    - And the most important thing, the NVIDIA HOTFIX driver link: https://nvidia.custhelp.com/app/answers/detail/a_id/4293

    I really hope that this will help you guys

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi,

    I've the same issue but unfortunately your link is no longer available.

    Could you please help me with another link or with the file?

    Thank you very much in advance!

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