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maximaxi001's avatar
maximaxi001
Not applicable
6 years ago

Battlefield 1 on PS4 "Can't Install"

I tried unistalling the game at least 10 times, redownloaded it and still gives me the same problem. Basically, it gets stuck at the first installation (the 15GB one).

Been trying for a couple of days and still doesn't work.

I've searched online, tried everything. 

I initialized my PS4 2 times, didn't work.

Rebuilt the database twice, didn't work.

Restored the licenses 2 times again, didn't work. 

I really don't think it's an Hard Drive issue as I can install other games just fine.

The error is : 

CE-37732-2

Help!

 
battlefield 1

9 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    Hey there @maximaxi001  are you installing on a internal drive or external drive? 

    Thanks for all the details you have done It helps a lot! 

    /Atic 

  • M7DJI's avatar
    M7DJI
    Not applicable
    6 years ago
    CE-37732-2 PS4 Error Code

    The downloaded file was not installed to the system properly.It is likely that the data has been corrupted during the download process.

    1- Delete the downloaded file.
    On PS4, go to [Notifications] > [Downloads] and select the content. Then press the OPTIONS button on your controller and delete the downloaded content.

    2- Retry downloading the file.
    If you had the error with a game patch, highlight the game application on the home screen, press the OPTIONS button and select [Check for Update].
    If you had the error with a game from PS Store, go to [Library] and select the application to download the file.

    3- If the error persists, try initialising your system by going to [Settings] > [Initialization] > [Initialize PS4] > [Quick].
    Then try re-downloading the content.

    4- If the error persists and if you have previously upgraded HDD, switch to the original HDD and re-install the system software.
    After system re-installation or initialization, try re-downloading the content.
  • maximaxi001's avatar
    maximaxi001
    Not applicable
    6 years ago

    Tried it but wouldn't work. I initialized my PS4 2 times. 

  • maximaxi001's avatar
    maximaxi001
    Not applicable
    6 years ago

    I'm installing it on the normal HDD of the PS4. I don't have any external drives I can use for the test, I do have USB sticks but they have a maximum of 16-32 GB and BF1 is like 70GB.

  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    6 years ago

    Hey... { @maximaxi001  } 

    Did you bought the game and Premium pass in the same region?

    Did you tried to restore your licenses or rebuild your database?

    https://www.playstation.com/en-ie/get-help/help-library/system---hardware/power---system-stability/s...

    or try this:

     

    1. Restore your licences (http://manuals.playstation.net/document/de/ps4/settings/license.html)

    2. Select game in the PS Menu (http://www.directupload.net/file/d/4660/n8zyqqk9_jpg.htm)
    3. Down Button and you see the Options (Overview Trending Friends, Activities and Playstation Store)
    4. Go to Playstation store (http://www.directupload.net/file/d/4660/9gj2xvjt_jpg.htm)
    5. Push right and select "Your Addons" (http://www.directupload.net/file/d/4660/q6u9npbq_jpg.htm)
    6. In that menu you`ll be able to download the Premium Pass again (http://www.directupload.net/file/d/4660/9pufsnz7_jpg.htm

    I do not working for EA, If answer was good please Grant XP or accept as Solution! Tag me if you need help!

    Thanks for using EA Answer HQ!




  • maximaxi001's avatar
    maximaxi001
    Not applicable
    6 years ago
    @INicexixI Hello. I bought BF1 from the PS Store, so yes, I bought it in the same region (playstation is set as my region too and it was when I bought the game)
    I did try to do both, restore licenses and rebuild the database.
    I did what you wrote (from point 1 to 6) but it didn't work.
  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    6 years ago

    Hey @maximaxi001 

    (Posted by @ragnarok013):


    Cancel the installation, then hold the power button on the PS4 until the PS4 shuts down. Then restart the PS4, you'll know that you are successful when it goes through the long boot up process. Then go back into the PSN store and redownload the BF1 and it should install this time after it downloads.

    I do not working for EA, If answer was good please Grant XP or accept as Solution! Tag me if you need help!

    Thanks for using EA Answer HQ!

  • maximaxi001's avatar
    maximaxi001
    Not applicable
    6 years ago

    Tried this but didn't work. Really using all possible solutions and this still isn't working ☹️

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